Paloma Marina Suites - Adult Only

Stayed a paloma marina in may 2024 soon as we arrived we had an issue at reception as they asked for a voucher, which we was confused on what that ment, finally we knew what they ment, the booking confirmation from easyjet. Which they should have themselves. Appar**ents are really lovely, clean and modern. Pool area is nice and relaxing. We was disappointed to find out the resturent looking over the marina is no longer part of the hotel which was shown on the website, also they no longer have the patisserie. Staff needing more training. Trying to get a drink was challenging at times and sometimes was wrong due to language barrier and staff lack of knowledge. Location is nice, close to resturents and the beach.

Fantastic week in this hotel unbelievable weather alway helps . Great location. Good food. Nice pool. Drinks reasonably priced. Staff excellent always very helpful. Special mention to Kaan who is such a very helpful young man always a smile on his face. The only criticism when ordering lunch time food twice after ordering they forgot about us . Need to look at putting numbers on the tables the times the staff did not know who ordered what (not really a criticism but need a better system ) Overall gerat hotel certainly would go back.

Stayed three nights and was delighted with the outcome. Super easy checkin with parking at the front of the hotel. Room was spacious and immaculately clean. Fresh pure white sheets and a spacious clean bathroom. Amazing pool views from our room 206. Only complaint would be the towels are old but clean and white. The poolside is perfect they could do with some new umbrellas but that’s me being pedantic. Breakfast was amazing plentiful and fresh. Everything you need for brekky was provided. Dinner is one of the best I have eaten at and that’s coming from the likes of D Resort and the Ciragan Saray. The dinner was amazing something for everyone. The hotel manager was very attentive and offered me a personalised meal after observing me not eating meat. Very thoughtful I thought. But there was no need to fuss cause there were plenty of alternatives. Location is central to all the shops and directly across the Marina. Nothing to fault at this hotel. Loved the fact there were no kids or blaring music. Was worth it 100%

Stayed with my sister for 5 nights half board. Late check-in on Saturday night had to give them £100 to be held until we checked out, only to find out later on from another couple that this not taken from everyone booking in?! No provisions available for an evening meal, so one meal charged for but didn't have it Having stayed in another hotel, a choice of cold meats and water was provided for us after a late check-in, but not here, not even a bottle of water for us in the fridge. Room was a good size, 2 single beds, limited wardrobe space and hangers, with the safe located in the most awkward of places in the slim wardrobe next to the bedside table. Beds were comfy enough, but pillows had no guts in them. I like a soft pillow, but these were ridiculously soft. Tea, coffee, and kettle in the room but nothing to stir with. Bathroom decent size with cubicles for shower and toilet. The toilet seat didn't fit properly and be careful in the shower it's a deathtrap, the floor is so slippery my sister had a nasty fall when coming out of the shower! There is no plug for the sink. We had a room on the top floor could just about see the pool mostly the view was the tree tops and the garden, but saying that it was the only balcony that had sun all day long quite a suntrap really but with only 2 bistro chairs and a small table, wasn't really comfy enough to lay out on it. The windows and balcony doors had mesh grills on them to allow them to be open for air without the fear of mozzies of a night but with the loud music playing till 2am sometimes 4am you had to close the windows to drown out the sound of the performers trying to out do one another in decibels. Sadly, the aircon in the living area didn't extend to the bedroom. The "aircon" was an antwacky ceiling fan circulating warm air, not the most comfortable nights sleep had for the duration of the stay. Food was plentiful, but I struggled to find something to satisfy me at both breakfast and evening meals. Food was open buffet style and went cold very quickly. Cereal option ok but I found that I had to buy my own lactose free milk as there weren't any milk alternatives available which I thought was a bit strange. But if you like water melon, you will be ok!! Staff are pleasant enough, quite slow, and they do not interact with the guests much except trying to take your drinks glasses before you have finished. If the staff try to talk to people more often, this will help with learning languages and understanding their guest better. Food from the pool bar was nice and hot. The pool area was clean, with plenty of beds, pool towels provided, and a few cats wander around minding their own business unless you want to pet them. This hotel was ok, but with no evening entertainment, the bar was empty of an evening, and there was no information in reception about the area or where you could buy excursions. I have stayed in much better for less money. Sadly, between the noise and the area, it doesn't inspire me