Verified traveler
2 marca 2024 r.
The hotel was fine and good location to meet our needs (centrally located to get to both the Cajundome and the airport easily). Big complaint however about check-in. Room was not ready when we arrived 30 minutes after check-in time and this appeared to be the case for several people checking in. They had a wait list for rooms and I was #13 on the list. They couldn’t tell me how long the wait would be. After driving in and hoping to relax before our event this was frustrating. About an hour later they called that the room was ready and asked if we were checking in. I told them we had gone out to eat because the room wasn’t ready. They didn’t know how to respond and just hung up. I travel quite frequently and this was a first to not have enough rooms ready for check-in time. Just beware.
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