We stayed for two nights at the Conrad Orlando very close to it's opening and found that there were definitely some kinks to work out. The hotel itself is beautiful (although very loud in public areas such as the lobby and restaurant) with plenty of amenities to keep both adults and children entertained. The staff are enthusiastic and seem to mean well, however, that is where the positives end. The front desk does not explain anything about the resort, you are left to figure it out yourself. After we left, we discovered that the amenities promised as part of the resort fee were never delivered. The biggest issue we had was with the staff walking in on us on the second day. In the morning, a cleaner knocked and came in without me having a chance to respond. I sent her away and turned on the do not disturb indicator. Then, about half an hour later, what appeared to be a supervisor did the exact same thing. Then I received a phone call asking me who I was and why I was in the room. I explained that we had the room booked for an additional night. I then left the room for the afternoon and left the make up room indicator on. When i returned, the room had not been cleaned. After the earlier issues, I just let it be and my wife and I settled in for the evening (with the do not disturb back on). Late evening, another of what appeared to be management walked into our room, advised that he thought it was empty and was inspecting it and walked back out. We were fortunate that we were fully clothed every time they came in or this would have been a much bigger issue. Unfortunately, despite the beautiful facility, I cannot recommend this hotel (and will not return) until I can see from reviews that they have figured out their systems and will actually respect their guests privacy and security
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