Came to check in and the very rude woman, if you can even call j r that, at the front desk told us we had no reservation and there was no room for us. Didn't even try to make things right basically just ignored us. After two hours miraculously some more competent employees found a room for us. Room was dirty and past due for some updating. Lock on the bathroom door didn't work, nice. I can look past the shoddy hotel room, I just want a room when I go someplace hours from home. No one wants to be told they don't have a room when they're miles from home with no where else to sleep...
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