The Royal Hotel

A lovely place and super attentive staff. Just a lack of attention to the basics has resulted in a 3/5 score. Why would a kitchen serve hot food on stone cold plates? Salads, cold deserts, but not a roast beef dinner… not a good practice. We will be back to try again.

First time we've been here and won't be the last. The hotel is very nicely decorated and comfortable. Food is very tasty and freshly prepared. Couldn't fault it in any way. Stall very knowledgeable and friendly. Don't take my word for it. Have a look at the other reviews

My first visit to the royal: we ordered our food and the waitress came back 5 mins later to say she had missed one dish off the order, so we re ordered. Nearly 90 mins later, our food hadn’t arrived, so when we complained, the same waitress claimed she never took our order as she had never moved from Behind the bar all shift (she had!) The manager couldn’t apologise enough but we were all starving and unhappy at this point. Im not sure what went wrong with the order but it was very odd! I ordered the goats cheese pie, and received a normal cheddar pie (I’m guessing they just cooked up whatever to keep us happy!) As first impressions go, it wasn’t great!

Arrived here Friday 25th October. Lovely looking interior of Large Restaurant and bar. So we booked a table for 8pm. Lovely guy pointed us in the direction of our room and that’s where the luxury ended. A truly awful room which was dark and dowdy, with only a tiny window that was cracked, so we didn’t dare try and open it for air as we didn’t want to crack it further. Someone had been smoking in the room as a) there was a slight tobacco smell b) Filters were left on the Windowsill. There were no doors on the Wardrobe and it seemed that every surface was chipped and covered in splashes of paint! The small Bathroom was modern and clean but the shower cubicle itself was tiny. Flushing the toilet was a nightmare as the noise was horrific which we reported as soon as we went downstairs but nothing was done so we used the toilets in the bar area in the hope that we wouldn’t need to use during the night!! Unfortunately that didn’t work so think the toilet would have woken up the whole hotel. The Restaurant itself was lovely as was the food in fact it was excellent the whole experience was ruined by the state of this room and so on this ocassion we wouldn’t recommend to anyone. When we saw the cleaners in the morning we warned them about the soaking wet floor in the bathroom as the shower doors didn’t fit properly, they were very apologetic and lovely. I’m glad we were only booked in for the 1 night. It’s not worth the £81 (excluding breakfast) we could have stayed somewhere more light and airy for that and eaten out.

We went for my daughter's 18th birthday, it was a family celebration meal, there were 8 of us. It was very quiet, a Monday night but we were less than impressed. Both of the waiting staff we had were unfriendly and unwelcoming, in fact they were downright miserable! The service was poor and the meal, for the price, was decidedly average. I had told them on the online booking that it was for my daughter's 18th and so assumed, wrongly that they would at the very least, give her a drink on the house, or maybe a little cake, but nothing, not even when I told the waiter when we got there and gave him a nudge/wink - absolutely nothing! Were then told at about 10pm that they would be closing in 15 mins, we were actually close to leaving anyway, just waiting for one of our party to be collected. We definitely will NOT be back and WOULD NOT recommend! I'm gutted we chose here out of all the other lovely places we have locally, they don't deserve business!

thought we would pop in as walking past with the dog, dog friendly pub so was great! the down side! staff very moody guy and girl hardly crackd a smile, it takes nothing to be a little chirpy and cheerfull cutlery was thrown on table, average breakfast very over priced! wont be going again £55 for 2 breakfast and coffes, 1 small breakfast 1 coke, 2 tap waters