Ibis Budget Langres

Does what it says on the tin. But with style belying its ‘budget’ description. Brand new(?) exceptionally clean with a warm welcoming reception. Great breakfast too. Such good value for a one- night stop off driving through to Venice. Well situated just 1 minute walk from the Main Street

My wife and I were on a pilgrimage across northern France and used many inns, hotels, and bed 'n breakfast facilities - the Ibis chain was always a reliable and pleasant experience. This Ibis was clean, great location and modern facilities. Staff were friendly and helpful. The hotel was good value and a pleasure to be visiting.

Although room was adequate for our stay me and the wife encountered 7 youths all hanging around the hotel waiting to rush in once you put a code in. The reception was closed so I walked away rather than give access to these youths. We tried to call the hotel but it just rang out. There was no emergency numbers on the paperwork we had been given on booking in earlier. Fortunately we met they French gentleman who where on there way back and told them what had happened. We got into the hotel and the youths kept their distance. Next morning I reported the incident to the reception desk only to be told that an emergency number is at the front of reception . So perhaps a note of advice to Ibis make your gusts aware of numbers at checking in . Or at least have some security in place once reception closes. Will I use ibis again. ‘Never’

The majority of people staying at this hotel are passing by to or from their holidays - and so where we. We used the automated check in counter as we arrived after 9pm, which worked like a charm. Don’t forget to take a picture of the door code, as the paper might be out. The rooms were spotless clean, the air conditioning in our room didn’t do much though. Breakfast was of course basic, but decent.

Except for the fact that: 1. The hotel didn't provide any assistance about how to get from the train station to the hotel when I asked explicitly; 2. The hot water heater for the entire hotel had been malfunctioning for 3 days and yet the hotel alerted nobody proactively or offered any compensation; It was fine.

I made a booking for 2 rooms in the Accor website. Very uneasy to use in a mobile phone. I made a mistake in the booking period. I called in the minute, answer was: we can't do anything and we keep your money, thank you, and bye bye. This hotel doesn't know what is a client, what hospitality means.