Hotele niedaleko Oxsquare, Lebak Gede

This hotel has great location and good lighting so that all pictures looks great. For 3 stars hotel, the room is spacious. However, they need to do regular maintenance especially for air conditioning. I switched room because air conditioning is not working. Some guests experience the same. Also, the key card should be maintained as well. Most of room key cards were reset a day after even though we were having 2 nights stay. Also, it would be better to have 2 key cards for each room. Breakfast menu is okay. Need more variations. Great omelette. Regarding ballroom 1, it is good for family party / wedding. The food are overall good. Hopefully by next visit, all those need improvements have been done/fixed.

I had an incredible experience at Swiss-Belresort Dago Heritage! 🌟 I'm so glad to that Kiki, Santika, the concierge, and the restaurant staff made your stay truly exceptional. From the moment I arrived, they provided a warm and friendly welcome that made you feel right at home. Throughout my time there, their attentiveness and dedication to providing top-notch service were truly remarkable. Whether it was assisting with our requests, offering helpful recommendations, or ensuring that your dining experience was absolutely delightful, they went above and beyond to make your stay memorable. The restaurant team's culinary skills and the delicious dishes they served must have been a highlight of your visit. It's no wonder you consider them a 5-star hotel! 🌟 They definitely deserve all the praise for their outstanding service. Cherish those wonderful memories of your stay at Swiss-Belresort Dago Heritage! 💖🏨

As a non smoker, I don't get why there's still a chain hotel who provide smoking floor to their guests. And the floor are full carpets, so it accentuated the smell even more. It was bad. I went with a friend, he's also a smoker but he can't stand the room's smell. He asked to move and got a non-smoking room. But, the receptionist told me that they were running out, they offered to ozone the room, which unfortunately didn't help. Fortunately it was only one night, I won't be back for sure. Fortunately, the breakfast buffet was pretty good, shower experience was also good.

When I arrived earlier, I got early check in. I choose junior suite room and its big, clean, and excellent design. Then also all staff excellent perform and helpful. Thank you special for Runi, Chani, GRO team, and Mahendrq and also Sadrasa Team. Also thank you for aurprised birthday cake for my daughter. Thank you and I will ne back

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

Value for money in strategic location. Near central attraction like Braga, Alun-alun and Asia Africa Museum. Free refill drink (hot & cold water) is a plus point. Definitely will come back to this hotel again.

The best thing about this hotel is the location. Also the staff were very helpful but breakfast was mediocre. The hotel is connected to a service apartment so it may cause some confusion for pick-up.

************* seneng bngt.. I'm satisfied with the service.. the room is pleasantly comfortable and everything is clean and hygienic.. Untuk masalh makanan, juga it's delish for sure ..ga ngasal, restonya bersih, that's the point ❤️.. Never doubt that I'm gonna back again soon

The hotel very in good conditions in the middle on pandemic. Great social distancing. We've got surprise fr the hotel becouse we are in the honeymoon occasion. Our room fill with decor and we've got doll bear and slice cake. Very surprisingly. Thanks GH Universal Hotel

What a great place to stay. The hotel is located nearby malls and street food location. When we arrived the welcoming was super. The professionalism of the employees behind the desk was suburb . The next contact we made was with Erwin, we were exploring the hotel and when he saw us he gives us a good impression what the hotel us could bring, sending us to the roof top bar to see the city. The next employee Deman, He is the bartender at the pool. Super friendly and helpful. He arranged our drinks and food and always with a smile. (Thanks for the green morning drinks) Thanks Demon and Erwin for your help. Last but not least I want to thank the Iswan. Every morning we met him with a big smile at the breakfast. He provided us with information about the city. So we could make a program for the day. Great support and many thanks for your help and sandwich and drink when we left by car. For all who will read this, when you visit Bandung please book you room in this hotel. I have been in so many hotels in whole Indonesia but this hotel is in my top three. Terima kasih banyak and till next year.