Arva Spa París

There’s about 10% of the staff here who detest and essentially “spit upon” foreigners. There’s at least 6 employees who go out of their way to help make the stay enjoyable. The man who works nights at the front desk is generally mean and not personable. I asked for a thermometer because two of the young school girls traveling with our family have fevers: headache and vomiting. He would not allow me to bring the thermometer up to the room to quickly check the girl’s temperatures. I offered to leave him my cell phone, so he knew I’d be right back, but he refused and said there’s a 24 hour pharmacy which I know to be in a questionably safe part of town. The atmosphere her is charming and rooms are comfortable, but if customers are uncomfortable with staff… the business can expect not to have customers for long. Ana, maitre d at restaurant possesses a strong ability to belittle customers as well. Such a shame that a hotel with such potential turns off guests SO seriously.

Wonderful, comfortable place to stay. I stayed for one night in a small cosy hotel room which was decorated in a modern way and was a equipped with TV, AC and fridge. Bathroom was also modern. There would need to be some renovation but still fine. Breakfast buffet was also nice. Continental breakfast with lots of choices and fresh coffee. Would definitely stay here again!

Stayed for two nights after two weeks walking the Camino. It was our best accommodation of the trip, a large room with a good shower and air conditioning. Breakfast was quite plentiful with fruit, cereal and eggs. The hotel is in the old town and quite close to the cathedral, however the central location means there are lots of bars and restaurants, and we could hear the noise from the street until after 1am on the Friday and even later on the Saturday. Overall though a good hotel, with a restaurant that looked really good, but unfortunately was booked up during our stay.

Hotel idéalement situé dans le coeur de la vieille ville de Leon, a deux pas de tous les monuments et à quelques centaines de mètres du chemin de Compostelle. La chambre dont je disposais est moyenne, sous les toits mais au calme. C'est propre, en bon état mais pas luxueux., un trois étoiles moins. Les personnes à la réception sont aimables, ce qui n'est pas le cas du barman. En revanche, le restaurant est bon, et le service rapide.. Globalement un hôtel tout a fait correct à défaut d'être luxueux. Un plus, il est situé à 700 ou 800 mètres de la gare, en ligne droite, et très facile à trouver et y arriver à pieds.

Esun desastre su atencion,tiempo de respuesta su trato,el sr Gerente de Recepcion . Reponden cuando se les ocurre,cambian las condiciones de lo contratado. Nos pasaron a una habitacion superior luego de haber acordado y aprobado una inferior aceptando la misma . Reservamos una cochers y luego la cancelaron

Pour la deuxième fois ici et toujours très content. La chambre est correcte et très propre. La salle d’eau est impeccable. L’accueil est chaleureux, le restaurant-bar est très agréable et le personnel est super. Je me réjouis d’y revenir l’année prochaine

100% recomendable. La ubicación es inmejorable. En plena calle Ancha y a un paso de la Catedral. Además tiene parking propio para que te olvides del coche. Instalaciones propias de cualquier 4 estrellas. Atención de 10. Empleados muy profesionales y siempre dispuestos a hacer más cómoda la estancia. Fantásticos de verdad.

Mal servicio de recepción. No dejan descargar en el hotel. Lo que dice una recepcionista no es válido para el resto...son solo palabras...Y cuando indicas tu disconformidad no te atienden bien, solo desean que te vayas. que no vuelvas. El desayuno pese a que es tipo buffet no es así todos ls días, depende de la temporada y el día de ña semana según Irene la recepcionista

No nos alojamos en el hotel, fuimos exclusivamente al Spa. Visita agradable para un momento de relax. No es muy grande pero cuenta con un circuito termal bastante completo. Buen precio y atención del personal. Recomendable