We were booked into this hotel from our Eurohike Agent during our TMB tour. On our arrival of the hotel after the hike that day, we were told we don't have our reservation!! Instead of turning us away, Valerie has been super helpful (forever grateful): she helped us call the agent and told them about the issue, she called a few places and found us another hotel room, drove us to this new B&B with our luggage and got our bags back for luggage transfer the next day. During our wait for the checkin of the B&B, she hosted us in her beautiful garden with beer and tea. It was not her fault on the mis-booking ( we haven't had yet to hear from our agent on this yet) and she has been there for us. Without her help, we will be strandled in Les Contamines with no accommodation! THANK YOU ONCE AGAIN VALERIE!! I think this place must be a nice one and too bad we don't have a chance to stay in their rooms. Next time ~
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