Super 8 by Wyndham Lethbridge

The service we received at this hotel be deserving of a NEGATIVE number if that was an option. We prepaid through trip.com and had a credit card with proper ID for checking in and providing a credit card for preauthorization incase of any "incidentals". The girl working the front desk checked me in and then after only about 5 mins in my room the girl from the front desk and her manager came to my room and kicked us out!!! Their reason for this???? They don't rent to people that have local addresses on their ID. NO LOCALS are allowed to get a hotel room. I was shocked, surprised and ticked right off!! So because I'm local my partner and I can't rent a room for a lil "staycation" when we feel like we want to escape the 3 teenagers at home!? We aren't rich so we wanted to simply get a cheap room for a couple nights/days of privacy away from the chaos that comes with a home full of teenagers!! Super 8 says NO. We are not allowed to do that. The manager very rudely told us to get our belongings and leave. She told us to contact trip.com regarding a refund for the room we paid for online and the $50 they preauthorization they put on my card would be refunded. She then turns with her nose in the air and walked away. It was an unbelievably stressful experience that turned what was supposed to be a relaxing lovely night with my partner into the exact opposite. I would never recommend this hotel to anyone. Not even my worst enemy as Super 8 in Lethbridge doesn't deserve ANYONE'S money!!

Check in took way too long, the front desk always talking in their negative language which wasn’t English made it harder to understand what the issue was. They said it was their system but it took over 20 min to check in. Also getting to the 2nd floor the steps way to steep for people and was hard to navigate. I would not stay here again.

Property has easy access, clean and ample parking. Staff were very good.

I know Super 8 is an economy motel line but this one really needs updating and definitely does not live up to the Wyndham name! Thankfully the beds were comfortable and the room was clean, although it didn't feel clean due to the old feeling of the room. The tub was as small as the one in our travel trailer and the toilet didn't flush without assistance. Breakfast was a traditional Super 8 breakfast and made the morning better.

Great place incredible staff...just a little heavy on the dust allergies other than that fantastic.

Our room was fine but toilet ran every 30 seconds told them about it when we checked out hope its fixed when we stay there again.

very clean, great service but had to park on street each night as many people used up more than one space

Excellent hotel. The staff were amazing especially Leny at front desk. She made us feel so welcomed. She went out of her way to make sure all our needs were met. The hotel was clean and the breakfast area was so clean, orderly and well stocked. We were extremely pleased.

The air conditioning went on and off every 30 seconds all night long. We stayed in a Super 8 in Taber the previous month and had the same problem.