Hotele niedaleko Katholieke Universiteit Leuven, Leuven

I spent 4 nights here, only a place to sleep really. The staff were very helpful and friendly. Breakfast included, which was a decent continental buffet. Location was great for me, next to the railway station. A subway next to the hotel led to platforms and the main station on the other side of the tracks. Reception is actually on the road above the subway, but there is a paved path , designed for cyclists I guess, which avoids using the steps. Bring your own kettle as none in room. Bed was comfortable and I knew about the lack of wardrobe or drawers. I was on the top floor and had no noise from outside.

I have stayed in the IBIS Leuven Centrum on business several times. The location is central, within walking distance from the train station and the town, along with the business district. The rooms are not large, but are a good size for a short stay in the heart of the beautiful city of Leuven. Basic and sleek design meets exceptionally clean presentation, and the service is excellent - friendly housekeepers too, and their standards are high. Breakfast is very good, particularly for the price point. The hotel itself is not noisy, but people coming and going can be heard (particularly if they are speaking loudly) and it is possible to hear the TV's from other rooms if their volume is on high, nevertheless the beds are VERY comfortable and I have always slept well here. I look forward to returning on my next trip.

Poor information level at the reception. Parked in the parking garage. Not a lot of parking spaces, small and difficult to park. The machine is on a steep ramp. You can park free just outside the hotel, but we did not get that information when we arrived. Located in walking distance to the city centre. Room is nice. Dinner was poor, go to the city instead. Breakfast average. Need some cleaning on the walls.

This was the second time this year that we have decided to stay at the Sheraton Airport prior to our return trip home. While the hotel is overpriced it is so convenient for departure and it eliminates the anxiety regarding taxi or transit strikes (something that seems to be a cultural event). The hotel offers great service; friendly and efficient check in and checkout, good response to requests (extra towels), etc. While it seems to be appearing “a little tired” (light bulbs flickering, some new paint required) I have found it to be clean, comfortable and has the hottest water I have experienced anywhere in the world. Gullivers restaurant has adequate service and food although the wait time for meals in the evening can be a test of patience. Breakfast is much quicker and if you wish the breakfast buffet, it is complete and well presented. The coffee we had there both times was the best we have had anywhere during our past month in Belgium! Regarding the waiters in the evening (January 2nd) I must say the women staff and one man (I believe his name was Driss) were the ones doing the work. They constantly circulated the areas and responded to guest requests and needs, the other men just took up space. I had to mention this because it was just so obvious.

We are a group of 5 experienced Mexican travelers. Twice have we stayed at the ”Leuven City Hostel”, in order to catch the Rock Werchter Festival. The first one, 2 years ago, went well. The second one, was the worst experience of our lives. The morning of June the 30th, we were woken up  by some loud bangs onto our room door: it was the Police. They were accusing one of our friends of having stolen an iPhone 6 from the restaurant in front called Sarah's where we had breakfast a day before. They claimed they had ”irrefutable evidence” in the form of video footage proving the felony. They were demanding to give the phone up or they would search the room. We were so confused and intimidated but we had nothing to hide so we cooperated. By that moment we were scared and anxious about what was gonna happen next. Our friend was in shock repeatedly stating she had not stolen the phone. I want to provide a little background about ourselves: we are respectful, working people. We don't need to steal nor does it match our morals. So we were shook. How did this happened? We carry newer and more expensive phones than an iPhone 6, we brought Nikon cameras, tablets and Nintendo Switch devices with us. It's stupid to think we will risk everything by stealing in another country. And then be stupid enough to steal at the place where we are spending the night! It doesn't make sense. During the search, the Police were realizing that the whole accusation didn't make sense either based on our belongings, we do not fit a criminal profile. Also one of the officers spoke Spanish and was secretly listening to our conversation which proved further we had nothing to hide. By the time they were done with the search, they didn't find anything (obviously) they proceeded to take our friend to the police station to make a statement. We agreed to meet them there. Here's where it got messier: The Police had left when the owner/manager came to us and started yelling at us. He went out of his way calling us criminals, liars, claimed we were dangerous and kicked all of us out or he would call the police again. He said we had 5 minutes to pack and leave. Can you imagine? 5 minutes? After the police search, all of our belongings were mixed and on the floor. We might have left some stuff behind we don't know it yet. We understand the position of the owner to make us leave because of the ”negative image” they were giving the other guests and neighbors by keeping us there, HOWEVER, he acted completely insane, rude and arrogant for an unresolved situation. It was truly scary. He was completely certain of our friend's fault and that was pretty strange. Now: we never doubted our friend, but we were taken aback by the fact that they had ”evidence of the crime”; perhaps she took it by mistake, I thought, or maybe they confused her very own IPhone 6S with the stolen one... Anyway we cooperated and left the place.. By the time we arrived to the Police station, we were

Among the hotels I visited during my trip, the service and facilities were very good. It was great for families to stay, and it had a kitchen so it was convenient to cook food. Parking was safe, and the free washing machine and dryer in the basement were useful. clean

I used to stay in a luxury hotel in Southeast Asia and felt very ordinary when I first stayed. It wasn't until I moved to the next ibis that I found out how luxurious this hotel is! Safflower needs a green leaf lining! Next door Ibis is the worst hotel I have ever stayed at! No facilities, the beds are gray! breakfast! ? Laughing personally.

We were 6 adults staying at the Lodge for a weekend to visit Leuven. The rooms were above the reception area and check in was very straight forward. We enjoyed an excellent breakfast with lots of variety. The staff were also very helpful in the bar area in the evenings. The hotel is a 25/30 min walk from the Oude Markt which was ideal for us. I would certainly recommend this hotel to others.