Shonda
11 marca 2024 r.
Room was clean, check in was painless. Ive traveled for 20 years, when did hair dryers become non-standard amenities? I found it very inconvenient there was no hair dryer in the room. I had to make a call and ask the front desk to be told, "let me check if we have one," unacceptable.
Also, morning of check out i asked for 2 towels and was told they dont have any avaiable? Like, not enough towels to stock the hotel, i couldn't have any?
Also, maids were watching social media videos in the lobby during our checkin on their phones at full max volume while an older couple were struggling to communicate with the front desk. Very inconsiderate, desk manager should have spoken up on that one.
Just simple things that have never been a problem at any hotel ive stayed at before, even way cheaper ones. We won't be back.
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