Lille Gare - Grand Palais

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A bit dark in the room. Around 15-20 minutes walk to the city centre.

Chambre très grande et propre. Le plus, un petit plateau bien garni permettant se faire thé ou café accompagné de petit gâteau. Un parking sécurisé animaux acceptés. Le petit balcon était agréable. Néanmoins la salle de bain est à revoir : problème d écoulement, douche petite avec juste un rideau de douche.

Het was een wat weggestopt hotel, die je zo maar voorbij reed. Duurde dan wel weer even voordat je er weer was. Een onpersoonlijke begroeting waarbij alleen maar in het frans kon worden gecommuniceerd. Lag misschien alleen aan dit persoon maar toch. Redelijke kamer met goed bed.

Bel établissement, très propre, personnel aimable

Staff we very helpful, hotel is going through some renovations so that's why it didn't get a full 5 stars

Staff were friendly and helpful, Hotel a good 20 minutes from the centre in a more residential area with nothing else around. No tourist information leaflets available in the hotel. Rpms are quite small and the bathrooms are even smaller with the hot water extremely hot, shower very small. Breakfast was quite poor with items running out and staff having to be asked to refill items and then being told there is nothing left to refill the missing items - this was not acceptable.

The idea of the curtain for shower was uncomfortable and not efficient. The reception staff were very helpful and cheerful. Special mention of the person who takes care of the guests at breakfast was super kind and warm in taking care of our needs. She needs a 5 *.

Staff were so friendly.Nothing was a problem. Breakfast was great.Felt like home away from home.