Room wasn’t ready at 4.15pm. Didn’t match the description on ******* - the image shown is simply the bar! The room was dirty when we got it over 2 hrs after check in time. There was a kettle, but no cups etc, when asked at reception was told they only provide a kettle- but nothing that goes with it! Toilet seat had been broken and fixed incorrectly so sat at an angle to the basin. The floor in the room was that dirty, had to dry feet and put shoes on immediately after showering! Staff were abrupt in mannerisms.
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