Silva beach hotel We as a couple stayed for 14 nights Transfer from airport took about 20 minutes The hotel is set out as a cretean village with beautiful gardens that are well kept, here are our thoughts Pros Hotels grounds are clean bins are emptied regularly Staff are very friendly Food is very good with plenty of choice ( but repetitive) Drinks are self service A few steps away from bars restaurants and shops We tried both the Italian restaurant and the prime burger restaurant, both are ok nothing special, you can only get wine, beer or soft drinks no sprits Cons Lots and lots of steps, not for the less mobile Hand rails are rotting in places Have to pay for the room safe Beach is very rocky and the sea is not easily accessible Sunbeds It’s a dash, be prepared to get up at stupid o’clock Romantic bar Some days you got good service some days you didn’t, bar staff were either talking on his watch phone or too busy talking to other staff and quite often got drink orders wrong House keeping Very hit and miss, some days you would get a bottle of water and some days you wouldn’t, balcony was never cleaned, on our first day there was an empty vape container, it was still there when we left our room one day was not serviced till 7pm and another day not serviced at all, you will know with most Greek islands you can’t flush paper down the toilet so lingering in the bin Another day a pillow case was not replaced so just had the pillow Bathroom Tiny tiny shower made almost impossible to shower properly, girls good luck with shaving your legs No where at all to store bathroom essentials The room Plenty of hanging space but only three drawers Dressing table had so many bubbles in the laminate looks like from water damage TV you can only get bbc news channel Beds were comfy There is a kettle and paper cups, but no supply of tea coffee or sugar (we just stocked up at the restaurant and took them to the room) Balcony Tiny tiny tiny just enough room for a table and two chairs, you need to be a contortionist to actually sit out there. The table is grimy, the chairs have holes in them and the railing is rotting in places Pool/restaurant Toilets Not always the cleanest, doors all need replacing, most evenings they became disgusting Tips:- If you get the bus into Heraklion you get this from outside the restaurant DOWNTOWN (same side as hotel) Cost of 3.10 each way pay on the bus (going only) Is about 45 minutes Drop off at the bus station then a good 10 minutes walk Returning you have to buy tickets from the bus station ticket hall, then check the screens for which bus number and what stand You need stop 22! In Hersonissos DONT leave sun cream on your sun beds it will get stolen And lastly The whole hotel need’s refurbishing I would certainly not rate it as a 4* For us we would not stay here again, and we can’t understand how this hotel is getting 5* reviews
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