The view is great, but that is all. I'm sure there's plenty of other hotels with similar view but better standard. I'D STAY AWAY FROM THIS HOTEL. getting to the hotel is a nigh**are. if you don't have a car you have to walk a very high hill for approx. 10min, wouldn't recommend for elderly, people with walking difficulties and babies in prams. myself and my partner we were struggling to walk up and we are in our young 30s. parking a car is impossible, again parking is up on a hill, very steep, very narrow. not enough car spaces. at the check-in we were greeted by receptions, we checked in late around 1am so all we wanted was to get to our room. at the check in we were notified that we have an apar**ent but we need to leave €150 deposit for cleaning? THAT'S SHOCKING, I've never came across anything like this, on top of that we had to pay €5 for cleaning for each day we stayed? WHAT? just to let you know, the cleaner came to clean once out of 3 nights. it was impossible to find the apar**ent. when we eventually found our spot we couldn't believe it.. it was like Hobbits place. through the door you could see the outside/inside. the place was like from another century. the bed was THE WORST BED WE'VE SLEPT ON. can't even explain. uncomfortable, was too afraid to move on the bed, thought it was going to collapse. the bed sheets felt dirty and smelly. the shower was small, water was sometimes warm, sometimes cold. water in the toilet was making noise at night. the fire alarm on the ceiling above the bed was flashing all night. dead bugs/insects behind the door of the room. the list goes on and on. we had to ask the receptions for shower towels, no toiletries. we didn't eat or drink at the hotel because we were disgusted that's how bad it was. we checked out at 4 am ( thank God we were there just for the weekend ) you get your deposit for cleaning (still shocked) back only after giving the receptions a receipt given at the check in. Imagine losing this by mistake? don't understand the purpose of the deposit since the receptions didn't go in to check the state of the apar**ent. overall horrible experience. this trip could've been so much better, because Lake Garda is so beautiful but we were exhausted and disgusted with the hotel. I understand that standards in Italy are not high in 3 star hotel but I mean there's low standard and then there's THIS.
Przetłumacz