Motel 6 London, KY

Was taken back by the deposit for accidentals as I was told I could pay 20.00 cash or use a card to put on file,the 20.00 would be given back when I checked out but using a i later found out took 50.00 dollars off my card of course it will eventually be refunded. This however was a major inconvenience being on a extremely small budget. We get to the room and the air conditioner is making so much racket you could barely hear anyone speak. We turned that off and went to bed. The Bed was nice comfy and clean, however the lack of Wi-Fi and coffee pot in the room is confusing since there was a microwave and a nice sized mini fridge. Those small details and noisy A/C didn’t help an already frustrating night at all.

When we checked in we were not given a wifi password and didn't have enough towels and washcloths for everyone. I called later that evening and was told i had to come to lobby, rhey couldn't tell me over the phone the password and i needed to come get towels if i needed them. I went down, i didn't get washcloths for everyone because they were "running low "!!! Really? The next morning we left before 7 am, came back around 1, our towels were all gone and not replaced. I called, i had to go down to the lobby again. They gave me tiny towels! Not bath towels, loke kid sized or something. Still not enough washcloths. Not the cleanest. The desk gentleman was just short answers and not helpful. The young girl in the mornings was nice but definitely not much help. They offer absolutely nothing but a bed and shower. I honestly hoped for at least nice towels and friendly service, very disappointing

Overall condition was okay, but toilet was not installed correctly and rocked. Not enough towels provided and those in the room had stains and wear holes. Light switch didn't turn on any lights.

The rooms were horrible and dirty. I found bed bugs and roaches. It was nasty!

Felt like we were bothering the clerk at check in. Old, rundown, dated property. Paper products not refilled in room.

Older building, furniture, fixtures; dated decor; clean enough, hot water for shower, comfortable bed for a quick overnight stay

Outdated furnishings. Liked the walk in shower.

We checked in sheets were dirty asked front desk to change our sheets they told us we could come down and get some because I didn’t have staff to change them for me two bars of soap as a toiletry. Checked out a day early would not refund the day because they said it was through *******. I travel for work all I need is a place to lay my head at the end of the day. But I still want my bed to be clean don’t recommend if you have to stay more than a day

We broke down in Tennessee had to stay somewhere else not a good experience