Family of 4. 2 adult 2 children. Arrived at 7pm. After a long day driving 300 miles and awake since 4.30am (wife straight after a night shift) all we wanted was something to eat and sleep. We settled in at 9.30. At 11pm the room phone starts ringing at fire alarm volume waking everyone. The reception claims asks if we are making noise. Advised they had woken us. Coming pained to booking agent who rang the hotel. At 11:40am. The phone booms again. I go down to speak to reception very, claims that 2 rooms have complained about their neighbour, the rooms are across the other side of the hotel from us. Not been able to get back to sleep, have another 300 miles to drive tomorrow. Very unhappy. Never ever had an experience like this.
Przetłumacz