Pullman London St Pancras

Great location, next to the Eurostar station, will share with friends and family!

Great experience Friendly service Excellent cleanliness Great view

We chose Pullman for its location to Kings Cross and I think it met our expectations. Room wise, it was good enough, very spacious. Amenities are decent good.

The hotel is located near kings cross station and euston station. It is very convenient with a decent bar restaurant beneath. The service we received is also very good.

Recep service - the lady who served us during the check-in appeared very disinterested and took a long time to locate the booking. the same lady who took the laundry on the second day still appears the same. maybe it's a job fit issue or.. a racist issue? who knows. the other recep who served us other times were friendly though. in fact, we made a mistake with our booking as we thought we were only leaving the next day, which was in fact not, the manager that day was nice enough to allow us enough time to pack up without charging us. Housekeeping - the first housekeeping was not exactly up to standard of an international branding. what was used was not replaced, PJs where just thrown aside as the beds were made. however, the next day housekeeping was good. Room - we told the recep in the evening that the room lobby lights were not working, as they did not have maintainence guy on duty at night, they arrange for the next day. it was promptly attended to the next day.

Good service, good location and good drinks. Really enjoy the time here.