Hotel CÖRONA Lourdes

Es increíble que a este hotel le hayan asignado 3 estrellas. No alcanza ni siquiera 2 estrellas. Las habitaciones tienen una moqueta sucia. Los baños están totalmente obsoletos, con humedades y fugas de agua ruidosas. El servicio de habitaciones se hace después de las 3 de la tarde, a la hora de la siesta. El día del check out, te desmontan la cama antes de la hora de salida haciendo caso omiso del cartel de no molestar. En el desayuno, si se acaba un producto, no lo reponen, aún estando el personal presente... sentado sin hacer nada en una mesa del comedor!!! En el momento del check-in nos atendió un chico joven muy agradable y de muy buen trato, pero era la excepción en el hotel. La ubicación no es del todo mala y cuentan con un aparcamiento no vigilado cerca del hotel. Por otro lado, me extrañó el cobro de "impuestos de ciudad" al hacer el check-out. Se supone que en la web de Trip.com dice que los impuestos están incluidos. Por supuesto, todo esto sin factura o recibo alguno.

Where do I start! I booked through ***********. My filters were; pet friendly, car parking, en suite, hotels, restaurant, bed and breakfast. The Corona Hotel was one of the first listed but so I booked and paid for 3 nights. After a long drive from Southern Spain we arrived at 8:00 pm expecting the restaurant to be open the man on reception shook his head. He told us our room was on the 5th floor and joked that there wasn't a lift. Luckily there was but it stank of turpentine. When we opened the door to the room we wondered if the *********** photos had been taken in a different hotel! Our room had a threadbare carpet and mould around the bath and shower curtain. There was nowhere to put the shower head and the hose wasn't long enough to reach for me to wash my hair without stooping down. And I'm not tall. The window curtain hung loose at each end, leaving a big gap. The curtain liner was ripped to pieces anyway so that just added to the pattern on the curtain. I went down to reception but there was nobody there. The Sri Lankan family who seemed to run the hotel were very abrupt and the language barrier was a handicap. Our dog definitely wasn't happy with the smell every time we took the lift. I preferred to go down the stairs although the lights weren't working and it was supposed to be a fire escape! The electricity went off in our room on the 2nd evening, right after the South Africa v Ireland rugby match started. I waited for a few minutes to see if it came back on but no. So I went downstairs and spoke with another member of the family who was chatting away on his phone. He phoned someone else and a teenage boy appeared who didn't speak English. They chatted away about the electricity then the boy took a handle from behind the reception desk and beckoned me to follow him. We took the lift and I showed him how our room was dark. He opened a service door and played around with some circuit breakers. Eventually he restored the electricity but we'd missed 90% of the rugby match. Next morning we were leaving and there was an old Sri Lankan lady at reception asking me to pay. I tried to explain that I'd paid with ***********. Eventually someone else arrived and accepted my explanation that I had paid. I definitely won't be back to the Hotel Corona.

Hôtel resté dans son jus depuis les années 1960 /70. Lit très très inconfortable. Très mal insonorisés. Ascenseur trop bruyant et vieux. Si vous voulez dormir passer votre chemin. Besoin d'un bon coup de rafraîchissement

Un hôtel très bien situé. Le personnel est très gentil. Autrefois ce lieu était un 3 étoiles mais il faudrait le rafraîchir : sols tachés. La literie est molle mais est ce dans toutes les chambres ? Le petit déjeuner est copieux pour le prix. Le dîner aussi. C est de la nourriture basique sans raffinement mais quand on a marché toute la journée c est bien! Par contre les murs sont très fins... on entendait le voisin ronfler.

Pessimo, sporco,fatiscente. Dovrebbe essere chiuso. Vergognoso . Spero che quanto prima la municipalità di Lourdes provveda a mandare un ispezione sanitaria. Siamo letteralmente scappati in meno di 24 ore.

Stanze sporche, acqua delle docce dei piani superiori che colavano dal soffitto, un unico ascensore con l'impossibilità di utilizzo delle scale dal 3° piano, tavole del ristorante strette le une alle altre, insomma, in Italia, una bettola del genere sarebbe stata chiusa d'autorità da tempo. Eravamo un gruppo di 23 persone e il giorno dopo siamo scappati di corsa e il proprietario, uno srilankese, ha anche preteso una frazione del giorno dopo, accampando l'obbligo della permanenza di almeno due giorni. Da evitare come la peste!!!

Séjour wonderbox pour 2 adultes et un enfant, le personnel de l’hôtel était extrêmement gentil agréable et prévenant, la chambre comporte tout ce qu’il faut sans surplus ni superficiel, mais mérite un petit rajeunissement ce qui n’enlève rien au côté agréable de l’hôtel, le petit déjeuner était simple et efficace disposant de tout ce qu’il faut pour bien démarrer la journée (viennoiseries, pain, beurre, confiture, etc). Merci à vous pour ce séjour.