Ingrid
14 listopada 2023 r.
There are key staff at The Coach House who are amazing - Faye, Rosie, Phillip, Louise.
Great advisors on what to see and where to go in the local Region and all were wonderful recommendations.
But i did find Dinner Service a little discombobulated on Saturday.
The Bar/Restaurant team seemed a little overwhelmed with the busyness of the evening and there was only one person who was giving directive.
It took over 20 mins to orderr food even after the chap came to take my order, but because I had to remind him to book in dinner reservation, he didn't come back, so I had to go to bar to order.
A few areas for improvement
- heating not working on some of the coldest nights so far this year
- no heating turned on in the Dining Room during evening service, so need to wrap up warm
- broken inner door handle on the Manor Room
- broken shower dial
- dusty radiators and cobwebs hanging from light fittings abd coving
- initial request for additional flat sheet not fulfilled, so had to request again and remake bed to fit it in
- moved the green velvet couch slightly and one of the legs was left behind, so obviously was already broken
With a few refurbishments, this place would be wonderful.
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