Treasure Hotel Laos

It’s quite a good hotel with a perfect location, rooms are colonial style, nice view from the rooftop. There’s a small gym on the 11th floor (like 2 thread mills and an exercise bike) and a swimming pool on the 12th. Good breakfast with a variety of egg dishes and even beef noodle soup.

I was here as part of a G Adventure Tour. The hotel was very clean. The staff was friendly however, they did not really go out of their way to be helpful. It was also somewhat centrally located. It was about a 10 minute walk to the night market. The other positive was the fact that there was a very inexpensive place to do laundry around the corner. The cons …. I think they get a lot of tour group business and therefore, perhaps don’t really care. There are eight bicycles on display for guests to use. However, none of them work. They either have a flat tire, or the lock is broken. I was directed to a Guesthouse down the street to rent a bike for the day. Breakfast is really hit and miss. If you happen to be there on a day where there are at least two tour groups, there is a wide variety of selection of both hot and cold breakfast foods. If you are on a day where it is only your group, then the options are quite limited. You have fruit, toast, and some kind of egg. They don’t mention it but you also can also order noodle soup. On the last day that I was there, it was especially annoying, because the cook had made a wide variety of food for a photo shoot, but it was not available to eat. And the irony is these photos will be shown as what is available for breakfast, but it is not available for breakfast. There is a pool, but there are no pool loungers. Nor will they provide you one if you ask. I was asked to change my room, as it was reserved, but I ended up just changing hotels. I highly recommend the Grand Luangprabang. For an extra $20 you receive a magical experience on the bank of the Mekong river.

I arrived as part of a tour group set to share in a dorm but I fancied treating myself so purchased a double room as I stood in the lobby. The reservation came through the system quickly and I was soon shown to my room, the receptionist whispering that he had given me a delux suite on the way. I had free use of the small pool (didn’t have time unfortunately) and breakfast included in a separate building, which was one of the better ones. The room was huge with a balcony overlooking the pool. The bathroom was large with towel rails and plenty of space to put toiletries. The AC unit was by the door so it didn’t blow directly on me during the night and there was bottled water, a kettle, tv, fridge, safe and even bath robes. Utter luxury after the places I had been staying! No negative points at all.

There's nothing to complain about in this hotel Great rooms, staff, facilities, close to things, good breakfast, TV, internet good, pool nice, balconies with fan, fridge, comfortable beds, daily cleaning etc.

Went there with a tour group! The staff were very friendly and accommodating. The continental breakfast was a short 50m walk down the street which was also nice. We would recommend this hotel to another group

I would have given them a better rating, but we were with a tour group and one of the girls had dried a shirt on a couple towels and a little color bled to the towels. They charged her $40 USD for two towels in Laos. We just thought that it was a little excessive. These were not 5 star hotel towels either. Bad customer service IMO.

This is not a 4 star hotel. Was in shared accommodation, no fridge. The hot water didn’t work either which was a poor start to my second day. You have to pay to use the swimming pool (at a “4 star?”) it’s way overpriced I.e $35 a night to spend in your own private room. The wifi is terrible leaving you to use your data from your sim. The restaurant is down the street from the hotel and the breakfast is very mediocre. There’s cheaper hotels in this area and I’d recommend looking elsewhere unless you like being ripped off and have to walk out the hotel for breakfast.

The hotel had only just opened, the rooms were spacious and the staff were attentive. The downside was that it was a 15 minute walk to town, and in this weather really doesn't help. Breakfast was available across the road in their restaurant it was basic, it appears that creativity is lacking, it was the same breakfast everyday. No variety whatsoever. It did have a pool which was very small and hidden away.