My sister and I stayed here for 2 nights for 3 reasons: the low price per night, close proximity to the Madrid airport & free shuttle service to the airport & the good reviews posted about this hotel. I am, however, giving it a pretty poor rating because of the following. We had 2 lg suitcases each with additional carryon bags, & with no elevator to our floor/room, we had to lug them upstairs ourselves. I guess an elevator is not a problem if you only have a few or small luggage to carry on your own upstairs. The male and female staff during the day were not very friendly & pretty much did not want to be bothered with our questions. We got separate rooms as we both snore, yet the walls are paper thin, & we could hear each other snoring next door as well as people talking loudly in their rooms across the hall. Room & bath not bad but shower is way too small & 1 can barely turn around in it. Our shuttle to airport was to leave at 7:00 am yet the driver did not show up till after 7:00, did not assist any of us (4 in the van) with getting our luggage into or out of the van & dropped us off at the "arrival" section of the airport instead of the "departure" section causing us to have to walk a long way to get to the area to check into our flight & luggage drop off. Next time we make this trip we will find a different hotel close to the airport to stay in.
Przetłumacz