H10 Puerta de Alcalá

Very clean, very good living experience.

전망이 없는 시내 모텔 입니다. 조식과 서비스는 괜찮았으나 주차장과 객실은 여관같았습니다. 숙소도 매우좁고.. 힘든여행

Das Hotel kann man nur weiter empfehlen. Sehr nettes und hilfsbereites Personal, tolle Lage, saubere Zimmer (vor allem die Betten sind sehr gemütlich) und der angrenzende Park lädt zum Verweilen ein. Nicht unerwähnt sollte die tolle Dachterrasse mit dem hervorragenden Ausblick über Madrid sein. Wir kommen sehr gerne wieder.

This is THE best hotel I have stayed at. The attention to detail that the staff provides is unmatched. During check in I asked about a crib being brought up and Eva assured me that one would be brought up without any issues or hesitation, me and Eva talked about the reason for our trip and I mentioned I was celebrating my 30th bday. Once we got to our room the cleanliness, ample space, and view of the city left us feeling happy about our hotel choice. Before heading out for some sight seeing a crib was brought up, with an extra towel, little stuffed animal, and body wash for babies, this small act really shows how about and beyond they go. When we returned back to the room we were met with a bottle of champagne and chocolate cake and a sign that said Happy Birthday! I was beyond surprised and blown away by this gesture. During our stay we visited the bar twice, and both times Alonso provided exceptional service. Not only were the drinks and appetizers amazing, his ability to build rapport and remembering us the second time we went really went a long way. I would stay here over and over again

Beautiful hotel, nicely decorated, and conveniently located. Great rooftop bar, very comfortable bed. Staff was helpful and kind and provided great service. The only thing that detracted from our experience was that the bedroom next to us was under renovation, so it was noisy during the day.

The older gentleman that works the Night Shift went above and beyond! He helped us with what we needed and was extremely polite and nice!

Stayed there 5 days and I’d like to say thank you to the staffs who provided us an excellent service. :)

Location was excellent. At the tip of the park and close to train and bus transportation. Staff gratiously accommodated us with an early check-in (flight arrived early morning) and even though room faced the street and was on low floor, street noise was minimal because of (fairly) new windows. Didn't use hotel dining or bar, but the roof-top was lovely great views and photography. Plenty of restaurants in the area and French bakery with great coffee and pastries was one block away. I don't usually write reviews, but would highly recommend H10 Puerta de Alcala.

The condition of the facility was good and I had a comfortable stay. The staff were also friendly. It's next to a huge park and it was fun to walk around.