Smartr Madrid Chueca

TRES DECEVANT. A FUIR !! Appartement mal équipé, vieux, usé. Mauvais rapport qualité /prix. Plus d'1 heure, à attendre devant l'immeuble pour récupérer les codes. Malgré mon mail envoyé 2 jours avant mon arrivée. Gestion par WhatsApp only, rarement disponible et peu courtois. (changement d'appart car cela ne correspondait pas à ma réservation) Appartement sommaire, pas entretenu et mal équipé. La cuisine n'est pas vraiment équipé comme indiqué sur le descriptif. (NOT FULLY EQUIPED KITKEN), Pas de cafetière électrique, pauvre en ustensiles de cuisine (2 fourchette, 2 cuillères à café, 2 verres, 2 tasses...) Poêle minuscule, etc etc . Pas de torchon. Une seule prise électrique disponible dans le coin table. aucune prise disponible dans la chambre. Impossible de travailler en home office. (ordinateur + tel). Impossible d'avoir une multiprise électrique, La réception digitale m'a dis d'aller acheter ce dont j'avais besoin au supermarché !! Durant mon séjour, j'ai essayé d'avoir réception pour un souci. aucune réponse de leur part !! Je déconseille fortement ces appartements gérés par SMART RENTAL. Celui-ci ternis l'image de Smart Rental. Vous pouvez trouver nettement plus propre et plus spacieux juste à cote pour moins chère !!!

The apar**ent was very central in Chueca, in walking distance to the night life. It was clean and tidy. The street is very noise at night until late and early morning with the opening of the café just in front.

總體來説還算滿意，但是入住的時候除了小插曲。這個酒店沒有前台的，全靠電話或者WhatsApp聯繫。但是我入住之前什麼都沒説。並且進入房間需要密碼，我也沒有收到。聯繫了酒店客服，上傳了護照照片才收到😅除了這個，總體很不錯，地理位置很方便，出門8分鐘左右就是地鐵站，出租車也可以叫得到

For starters, instructions to access the apar**ent were wrong (and only in Spanish). The water kettle didnt work. There were no instructions how to use kitchen appliances (induction stovetop was hard to turn on). The bathroom lacked shelving or unit to place toletries. There wasnt even a trashbin. One bedroom had no closet or dresser to put belongings, and both bed springs/mattresses were basic. Walls are thin and you can hear conversations/toilet flushing from adjacent apar**ents. It is listed as accommodating 6, but we were cramped with 4 (only 4 chairs for the kitchen table). Support is nonexistent as no one responds to questions via text, and there is phone number that nobody answered. We went to the "24 hour service" near the apar**ent, and a woman named Desta said she couldn't do anything for us and there was no supervisor or manager available. She said someone would call, but no one did. We do not recommend.

It’s an amazing option to stay very close to Gran Via and Sol, you have very stores near by for shopping know brands and other amazing products from other brands or stores

Property was definitely not was on the picture. It was super small and super old. We were super excited to the cute apar**ent we saw on the picture and when we arrive it was horrible.

The apar**ent was a cheap way of.splitting a former large apar**ent into several small ones with walls as thin as paper. One could hear the lightes noise and the neighbours were terribly noisy. Nevrr agai slightes nois

Absolutely terrible communication. The rental was not ready for check in time. Called the host several times and no answer..the list of bad things is too long..it was a big mistake renting this unit. Never again with self check in

The worst was check in. We spent an hour and a half after check in time standing in front of locked door to get thr instructions on how to get in. Btw, there were two more couples having the same problem. Finally we've got email. We stayed fo 9 nights. There for we should've get one cleaning service in the middle. However we found it out accidently 2 days before depature. A couple of small things. Renting apar**ent with kitchen, one would expect cutting board, kitchen towels, something to hold hot pots.