Iberostar Selection Royal El Mansour

Lubię zatrzymywać się w tym hotelu, ale obsługa jest fatalna, nie obchodzi ich, czego klient chce i czego potrzebuje, nawet pokój nie jest zbyt czysty i nie ma w nim miejsca do spania, jestem bardzo rozczarowany tym przypadkiem, życzę im, aby następnym razem bardziej dbali o swoich klientów, cena jest za wysoka, a obsługa za dobra i tania

Clean rooms, friendly service, complete facilities, including a small shop, game room, swimming pool, hammam, spa, daily dinner, beach access, and several beach activities such as ATV, horse riding, and beach volleyball. The food is all delicious! My favorites are their bambalouni and grilled fish. The Wi-Fi is very fast, the bathroom has a bathtub, and there is a heater in the room.

I stayed at the hotel with my family, and we booked three rooms. Overall, the property itself is very nice, and our stay could have been truly wonderful. Unfortunately, our experience was significantly impacted by the behavior of the reception and security staff. The issue began when I politely approached reception to ask about the policy for visiting my family members. I clearly explained that I was open to complying with any rules, including paying for a daily pass if required, and simply wanted to understand the available options. However, the receptionist’s tone and choice of words were unexpectedly rude and inappropriate, which immediately created discomfort. Throughout our stay, both reception and security made us feel stressed and unwelcome, rather than like valued guests. The atmosphere felt unnecessarily restrictive, more like a controlled environment than a hotel. For example, my husband, who is a local Tunisian, was repeatedly prevented from even entering the lobby area to assist me with luggage or bring necessary items such as medication. Each time he came to pick me up for family or work-related activities, we were met with unnecessary difficulty and resistance. This treatment felt unreasonable and unjustified. Additionally, there was an uncomfortable incident regarding sealed alcohol we had purchased. The staff questioned us in a manner that felt intrusive and inappropriate, asking whether we intended to consume it or pack it. At one point, a security staff member even suggested taking it away and returning it only at check-out, which was both surprising and unacceptable. To be clear, the hotel itself, including the food and facilities, was very good. However, the conduct of the reception and security teams significantly spoiled our overall experience and left us with a negative impression of what could have otherwise been an excellent stay.

En toppen fin hotell, vänliga receptionister med bra service. God och variationrik mat dock servicen saknas helt och ovänliga restaurangpersonal.

突尼斯海邊小城Mahdia最好的五星級酒店，坐落在海邊，房間很多總共有五樓，分開在大廳的兩翼，享有美麗的海岸線，室內泳池，乒乓球室，按摩室等。入住的多是其他國家的老外，大廳擺放的書籍是德語荷蘭語，導覽團的宣傳頁是波蘭語。 這次由於是冬季淡季入住，最低每晚均200tnd，包含兩餐（早餐和晚餐），算是很有性價比的價格了，旅遊旺季估計要千元左右，遊客的城市税每晚12tnd。可以免費停車，室內有浴缸，有海景陽台，每天早上醒來可以看到隨着天氣變化呈現不同顏色的海。 酒店的餐廳很大，由於一連住了一個禮拜，發現每天還會換不同的主菜，不同的主題，喝到了sangria，吃到了couscous，羊排，牛肉，海鱸魚，都很好吃，早餐的巧克力醬和華夫餅是一絕！在別的地方沒吃過那麼好吃的。晚餐的酒水是需要另外付費的，但也不貴。 游泳池開放時間9-18，水很温暖，落地玻璃窗可以看到外面的天空和椰棗樹，環境非常舒適也很乾凈，但是沒有限制説必須要戴泳帽。還有一間乒乓室和桑拿按摩室，咖啡館可以抽水煙，bar以及nightclub，服務人員都很專業進酒店會有安檢保障客人安全。

Belle

Très bel hôtel, agréable, proche de toute commodité. Service parfait. Piscine intérieure chauffée.

Très déçu du service et de la propreté de l'hotel

I recently had the pleasure of staying at the Iberostar hotel, and I must say it was an exceptional experience from start to finish. From the moment I walked in, I was greeted with warmth and hospitality that made me feel right at home. I want to extend a special thanks to Mr. Chokri, whose welcome and kindness were truly outstanding. His personal touch and genuine care for the guests made my stay even more memorable. It's people like him who make a difference in a hotel experience. I'd also like to commend Affat, the receptionist, for being incredibly kind and helpful throughout my stay. Her professionalism and willingness to assist with any inquiries or requests were greatly appreciated. The hotel itself was beautiful, with comfortable rooms, stunning views, and a range of amenities that ensured a relaxing and enjoyable stay. The food at the on-site restaurant was delicious, and the overall atmosphere was inviting and tranquil. I can wholeheartedly recommend the Iberostar hotel to anyone looking for a top-notch hospitality experience. My thanks go out to Mr. Chokri, Affat, and the entire staff for making my visit so memorable. I look forward to returning in the future. Thank you, Iberostar, for a fantastic stay!