Malia Mare Hotel

My partner and I stayed here during August 2024. We had an absolutely amazing stay at the hotel. We arrived early hours to a friendly and helpful security guard who got the aircon and safe set up for us. The next morning, when paying for the aircon and safe, we were informed we had been upgraded for free for two nights and could stay for a discounted rate in the upgraded room. Overall the hotel was spotless, the food from the poolside bar is of an incredibly high standard and the staff, in particular Kostas, were fantastic. Our room was refreshed daily and towels and bedding was changed every three days. Late check out was available for a fee, but had the room until 6pm. A true gem for anyone wanting to visit Malia.

Positives - The pool area is very nice, clean, with comfortable sun loungers as well as a shaded seating area. In addition, the pool bar was also very nice, pool bar food was lovely and fairly priced. Hotel location perfect, being only a few minutes walk from the main ***** where all the clubs, bars and restaurants are situated. The 2 gentlemen often behind the pool bar were incredibly nice, spoke very good English and were always happy to help. The room was reasonably spaced for 3 people, beds were comfy and room comes with a balcony. Negatives - The bathroom is very poor, the shower was tiny and was not attached to the wall, this accompanied by the cheap shower curtain meant that every time someone had a shower the entire bathroom got flooded. For paying £800+ per person, it was our expectation that we could have a normal shower and not have to hold it by hand over our heads. On top of this our towels were not changed once by the maid despite her coming in a few times to make the beds and just generally tidy. The older lady who is on the reception is completely useless and unhelpful, anytime we asked anything of her she made it seem like it was hard work. Furthermore, when checking in she was blunt and unhelpful, told us our room number and didn’t even direct us leaving us to search the hotel and find the room ourselves. Nor were we offered any help with our baggage. Similarly, the lady who was often behind the pool bar was horrible, same bad attitude as the woman on reception. Completely unhelpful and always had a face like thunder, again made everything u asked seem like hard work. Very strict rules in hotel so be aware you will not be allowed to play any of your own music at poolside or bring any form of food and drink from outside the hotel. We had a few dealings with the woman mentioned previously trying to confiscate our water bottles we had bought from the shop opposing the hotel. Air con not included in room, paid 9 euros per day for air con that just blasted warm air around the room and made us all ill.

Overall the hotel is lovely and clean, and the majority of the staff are lovely. It was just a shame that the woman who I believe may be a part owner was incredibly rude. She was always very blunt and dismissive, and never smiles. On our last day, when our taxi arrived she entered our room and got really angry at us, ordering us out, telling me “give me the key, give me that bath mat, give me that towel” and being very rude and hostile saying we had to get out now. We also had a poor experience with the cleaner, who came in our room when we were all fast asleep and continued to clean around us, very loudly and opening the curtains, we also found her to he very rude. It is a shame they were so hostile, because other than that all the facilities were amazing, food and drinks at the bar were great. Mike the security guard was absolutely amazing, so friendly and he really did his job to a T, cannot thank him enough for everything he did. I would recommend staying here, i would just be cautious of treading on their toes!! The aircon is also not great, in 3 different rooms it was leaking and barely even noticeably on so that was also a down side. €9 a day to waft hot air around the room😔

Stayed here a good few times. Lovely family who own and run it. Very friendly but also strict with their rules. Which is a good thing. Nice breakfast, lovely cold draught beer and very nice food at poolside bar. Great jacuzzi and pool area. The rooms are sufficient and the only slight downside is the showers. They are small. Rooms cleaned daily. Hotel is in a really good spot close to all the nightlife on Malia ***** but also close to the sleepy quaint old town with it's nice restaurants. Will we be booking for 2025. Deffo see you next year Costas, Manos and families.

Amazing hospitality run with lots of love & care this is a beautiful traditional building that should be appreciated if you want luxury then pay more this hotel has everything you can want & more breakfast was excellent with lots of options for the majority of visitors the staff are so friendly & helpful couldn’t ask for more excellent food at the pool and spotless rooms. Would give this hotel, staff, rooms, food, location 10/10 would recommend this hotel don’t believe the negatives just try for yourself. Thank you Maria & family for an amazing holiday hope to see you in the future Ms Ribchester

Brilliant family run hotel. They cannot do enough for you. We upgraded our room and it was lovely open plan and very clean. Our kids had 2 other rooms which were basic but it's just a room for sleeping in and getting ready. We had the air-conditioning on for the last 2 nights as the heat was unbelievable. We had a very hot week, very lucky!. The pool area is clean and always plenty of beds even for us,a family of 6. The food was homemade to order and the meatballs were stunning. The family went above and beyond, even with a leaving gift of ice-cream and the gentleman gave us a lucky ceramic pot. I didn't want to leave and I'll definitely be back.

Staff are amazing, couldn’t do enough for you, bedrooms are clean and tidy, cleaned every day. Breakfast is stunning. Location is brilliant, you are right in the centre garden is beautiful.. WiFi all throughout the hotel. Would definitely recommend and can’t wait to come back again.

BASIC but clean and in a beautiful Position close to the old town and the beach Staff helpful but you have to pay the air condition daily. Rooms are clean and spacious enough, close to restaurants snd shops

Again a great stay, 2nd time , what a super family. ..feels like coming home.. Super clean ( ladys your'e the best💋) , bed , breakfast, lunch, the whole environment makes you to want to stay for ever and never go back to your'e country again.. we will be back asap