No TV, no AC and internet didn’t really work well. No ceiling fans in room. Provided us a portable fan that rattled. Restaurant only had 5 things on menu and one was available. Soup is same all season along with menu. We booked 3 nights and then two nights under a different reservation number. We cancelled and left after first 3 nights to a hotel in Jackson with much better amenities. Front desk told us no problem getting a refund for last two nights since we’d prepaid through Trip.com. Still waiting for Trip.com to confirm. Trip said up to their partner and wanted name of front desk person who said we could cancel and get refund for final 2 nights. We provide the info to Trip.com. So far just same message from Trip.com telling us that they haven’t heard back from their partner as to whether they can do a refund for us even with a cancellation fee. I’d not recommend this place or going through Trip.com to book in Yellowstone. Hotels there are run by government through 3rd party Xterra or something like that and they apparently don’t want to cooperate with us.

It’s close to the old faithful geyser. You can walk there as many times as you want. We watched three times of the eruption. One even at night.

Its a great place to stay inside the park. SInce it was the end of the season, there were no crowds. It saves a lot of time staying in the park if you have only a few days to visit Yellowstone. The dining room staff was great to talk to and the local fare was really good.

Our stay was a great experience. The staff was polite and helpful. The only experience that was disappointing was the meals at the restaurant. It was not family friendly. Should have meals that most people are used to eating.

Overall our stay is good except for the key card not working multiple times. Breakfast buffet was mediocre and can be improved

The restaurant at the Snow Lodge was delicious. We had a dinner buffet at Old Faithful Inn and it was horrible. The buffet was very messy, and the food was substandard. The selections were limited and the food was disappointing. We read reviews which warned not to go there, but we took a chance. It is shameful that such a beautiful inn would fail to address the shortcomings of its dining after consistently negative reviews.

This property is very basic, although it was clean and convenient. The WiFi is terrible in the evening when everyone is back for the night and cell service is spotty.

Great location and amenities for a visit to Yellowstone. Clean. Roomy. Comfortable and convenient.

Hotel was clean and beds were comfortable. Restaurant was long wait and food was meh. They should have more dining options since you are in the middle of nowhere