Britannia Sachas Hotel Manchester

Lokalizacja hotelu zapewnia dogodny dostęp do centrum miasta, co jest zdecydowanym plusem. Jednak byłem rozczarowany przestarzałym wnętrzem hotelu. Światła są zepsute. Poza tym postawa personelu pozostawiała wiele do życzenia. Kiedy zapytałem o zepsute światło, ich odpowiedź była lekceważąca i brakowało jej gościnności. Mówiąc, że to normalne, ich główne lampy sufitowe nie działają. Co więcej, kiedy poprosiłem o rekomendacje, gdzie kupić kapcie, ponieważ hotel ich nie zapewnił, reakcja personelu była nieprzydatna, po prostu odpowiedział: „po prostu idź i znajdź pobliski sklep, jakikolwiek sklep, który ma kapcie”.

Our room was leaking water, the key of room stopped working, Worst of all they don't have housekeeping staff after 9pm!!!!!

Not a glamorous place, but location is excellent very central and is always exceptional value for money. Always feel safe with 24/7 security and rooms are a decent size. I do think they are slowly making some positive noticeable steps towards their image problem and notorious reputation. Firstly they now offer free WiFi and don’t charge and I was pleasantly surprised at the complimentary upgrade to a room with a window, new smart TVs larger variety of drinks, upgraded bathroom - always very clean. For the price I paid and given the location right next to Market St and Northern Quarter - if you need a place to crash and not looking for luxury and have realistic expectations - excellent. The rooms without a window I actually like - especially in winter they are warm and think blackout curtains. Always have the best sleep. Appreciate that isn’t always for everyone and often they will upgrade these sometimes with breakfast for £10 a night just ask at check in. Some of the staff, security and reception can be quite surly and rude some of the time - expect they don’t have an easy job - and some guests can be absolutely vile and sometimes you can tell blanket rule some of them have is all guests are potentially problematic. Example - I forgot my room number, I always memorise the way to get there rather then the number itself - I know that’s bizarre but started a full on questioning accusing me of pretending to be me and an intruder. I had my wallet and photo ID to prove I am me - surely this would have been a friendlier more appropriate approach rather than instantly assuming I’m a criminal. Photo ID worked fine for them to allow me to my room which I had a key for and found just fine. Just constructive feedback