Leonardo Hotel Manchester Piccadilly

Wish I didn’t have to put this review as was so looking forward to coming here but after everything that’s happened I feel I have too, the room was nice don’t get me wrong lovely room but when you take a good look at it you can the dirt and random sweets and stuff all around the room as we first entered, the day after our first stay we had went out but left a few of our belongings on the desk as we didn’t think anything would happen as it’s our own room, anyway house keeping had been in the room and next thing you know my braclet wasn’t there, I tried to talk to the staff for days and days they kept telling me they would get it sorted and on the last day todsy they told me when I asked if any progress that if I believed it was theft that I should call the police as they aren’t going any further as all they’ve done is text the housekeepers, but surely the housekeeper or staff entering the room taking the braclet wouldn’t own up to it am I right? So a call to the police has been made and hopefully something gets sorted as those staff are as rude as they can be which is a big shame as I was trying to be as nice and as patient as I could with them.

Really lovely and friendly hotel best night sleep in ages x

The hotel is clean and pretty. But i feel a bit itchy on the bed. The staff is nice and helpful but it takes time to wait for the toilet paper.(around 45mins after 2calls.