Tante Alma's Mannheimer Hotel

Great service and comfy bedding.

The place for very nice even the staff

Wenn man individuelles Design mag, dann ist das ein super Hotel. Liegt schön, nettes Personal und die Zimmer sind schön. Toll, dass es Himbeer Bonbons auf dem Zimmer gibt. Wirklich netter Aufenthalt.

Great home feel...like you are visiting your grand auntie or grandma

Very nice lady , very professional in the reception and the man when we check out

The workers are very friendly and could give us all the suggestions we asked for. We will come back definitely

Comforting bed. Nice shower Big window with a view. Very friendly staff

I was very disappointed in our stay. Kids on the ground floor literally running everywhere making checking in, out, breakfast, and carrying luggage in very difficult. I believe they are housing refugees which is very kind of them but there needs to be a better way separate a living space for these families and a checking in area for hotel guests. We were skipped in line several times while trying to check in over a broken dart board, checking mail, and whatever demands the kids had at their whim. The children definitely deserve a little grace in their circumstance but it makes things hard for paying customers. Also very hard to explain to my child why she couldn’t run and play tag in the hotel hallways when the other kids were. When we checked in we were told we could only park for one of the two nights we were staying (What?!? I wasn’t aware we needed to “prebook” parking) and our room we had booked (with ac) was not available. Once I told them this was not acceptable a very helpful worker worked hard to find solutions. Unfortunately once he was off things only went down hill from there. We didn’t receive maid service. I completely understand if this is a COVID policy but we were never told we wouldn’t get it. This meant no coffee replenishment and we never had any soap in the shower. The container was empty and I was hoping the maid would catch it. I informed the gentleman at checkout and he just looked at me with a blank look and rushed me a long.

Very friendly.