Gość
20 października 2023 r.
Hotel denied to give the booked room and came up with different reasons mentioning reservation number is not valid and reservation was cancelled on the same day etc ,I have send the screenshot from the app to prove reservation is still valid and had a number of calls with hotel team to get the booked room allocated ,due to this issue my father is senior citizen waited for room about 1 to 2 hrs in hotel reception with out room allocation ,really fed up with the service and never recommend this hotel
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