Angela
12 czerwca 2024 r.
We paid online $191.54 for the stay. Check in June 7, check out June 9. When we returned to the hotel after shopping on Saturday June 8, we were locked out of room and our stuff had been hastily thrown into our suitcases for pick up at the front desk. They moved us out of the room even though we booked to check out on June 9. The front desk was no use, the agent kept saying “nobody told me nothing.” The manager was not available, day off, and the agent didn’t know who to call and couldn’t provide us numbers. We paid for 2 days but only stayed for 1. We are due a reimbursement for a Saturday night stay as we were moved out and had to go find another place to book for the night. Very inconvenient when we had to be up at 2:30 am for an early morning flight!
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