steven
6 lutego 2024 r.
Started off a nightmare with checking in and reservations, ended up being a ok stay at 4* hotel
Hotel is a 4* hotel at best. Certainly not a 5 star (as its advertised).
Food is good, lots of choice, but they are very strict on timings.
Check out is strict!
Check-Out: At 12 pm (at the latest)
Guests are requested to vacate the rooms at no later than 12 pm. You can leave their luggage at the reception, have lunch at the restaurant and leave the hotel at 3:00 pm (at the latest)
Late Check-Out extra charges:
1. Access to the hotel (without rooms)
- Late check-out until 6 pm is possible and charged at 150 MAD (£12 per person) per person (snack and drinks included). The room should be vacated at 12 pm.
- Late check-out until 8 pm is possible and charged at 300 MAD (£30 per person) per person (snack, dinner and drinks included). The room should be vacated at 12 pm.
2. Access to the hotel (with rooms) – According to availability
- Late check-out until 3 pm is possible depending on availability and must be confirmed with the reception on the day of departure. The room is charged at 500 MAD (£50).
- Late check-out until 6 pm is possible depending on availability and must be confirmed with the reception on the day of departure. The room is charged at 900 MAD (£90).
Bedrooms have been updated (we stayed in two rooms during our stay), but the bathrooms are not maintained well. Dirt, mold and mildew everywhere (see photos).
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