Amanjena

Nice service.

I recently had the opportunity to stay at Amanjena to celebrate a momentous occasion - my wedding anniversary. However, I regret to see that the experience was far from the memorable celebration I had envisioned. Late Pick-Up: Our disappointment began when the pre-arranged pick-up service was delayed by 30 minutes. We had high hopes for a seamless start to our special day, but the delay left us feeling disheartened. Unwelcoming Check-In: The check-in process was neither warm nor welcoming. The individual who assisted us seemed unwell, frequently coughing throughout the process, and their demeanor was less than hospitable. Furthermore, the request for extensive personal information, including home address and occupation, felt invasive and detracted from the celebratory mood of our anniversary. Pool Temperature: One of the main reasons we chose your resort for our anniversary was the promise of a room with access to a pool. However, the pool's temperature was disappointingly cold, making it uncomfortable for a swim. We were surprised that a premium establishment like Aman does not offer a heated pool or jacuzzi. When we inquired about the possibility of heating the pool, the manager promised to check and never got back to us, leaving us waiting for an answer. TV Remote Issues: The inconvenience continued when we found that the TV remote control was non-functional. This may seem like a minor issue, but it had a noticeable impact on our desire to unwind and enjoy our time together. Shower Drain Problems: The slow drainage in the shower area was another inconvenience that affected our stay. The water took an excessive amount of time to drain, which was both uncomfortable and unhygienic. Bathing Salt Quality: To add to our disappointment, the bathing salt provided had sharp objects in it and did not dissolve as expected. This presented a potential safety hazard and was certainly not the soothing experience we had hoped for. Passport Delay: In a final instance of frustration, we realized that our passports had not been returned to us two hours after checking in. It was only after we called the front desk and waited for an additional 10 minutes that they were finally delivered back to us. Our wedding anniversary is a special occasion, and we had high hopes for the quality of service that Aman is renowned for. However, the numerous inconveniences we encountered left us with a sense of profound disappointment on what should have been a joyous day.

Very peaceful hotel with amazing view and very welcoming staff. Yummy breakfast

極簡內斂的北非美學，適合追求安靜與空間感的旅人 空間感極佳，酒店不像老城區的酒店那麼擁擠，這裡的橄欖樹林和開闊感讓人心情非常放鬆。經典的摩爾式線條拍照非常好看。

酒店離市中心較遠，基本就呆在酒店周圍不動了。但可以找酒店拿自行車，周圍騎一圈，還可以通過golfcourt去到一圈villa。 早餐選擇又多又好，每早不重樣。兩個餐廳都很好吃。酒店也有很多活動，需要提前預約。

1番安い部屋に宿泊しましたが(全室スイート)、部屋の広さも他のアマングループと比べてもかなり広く、ウェルカムシャンパンも付いていました。送り迎えどちらもついており、サービスも素晴らしいです。 強いて言うなら他のアマングループに比べると少しスタッフさんの人数が少ないのかな？と思う事もありましたが、そんな事が気にならないレベルで最高なホテルでした。どこを切り取っても抜かりのない空間で、とても可愛いホテルです。アマンがさらに好きになりました。

非常好的酒店 26年了保存的很好 服務也很好 但是摩洛哥這個地方真的除了酒店感覺都在詐騙你 住一住酒店就好了

非常好的酒店 簡直天堂 酒店房間設施基本上有點舊了 但是氛圍很好 真的是讓人放鬆的地方。 以設施來説價格偏高 但是以設計還有氛圍來説的話真的是沒話説。 設計的太好了

非常值得的酒店，可以説是整個摩洛哥之行的高光時刻，每個房間都是一個獨立的Riad 庭院，服務親切但不過分熱情，除了餐食一般，環境可以説是無可挑剔。馬拉喀什其實整體都比較臟亂差，酒店內和酒店外可以説是兩個世界，如果下次再來馬拉喀什，仍舊考慮住在這裏！