for Ehécatl's sake, please TRAIN your younger employees to be cognizant of the needs of hotel guests. This means, for instance, when someone enters your hotel after a 6-hour-long bus ride and is carrying four things including a suitcase, you help that person carry (at least) SOME of the things to his room. This means, for instance, that when a guest wants to read a book in the courtyard, you do not Facetime your friends at the front desk for (literally) hours on end, thus disturbing that (PAYING) guest's concentration and equilibrium. Talk about solipsistic, narcissistic behavior, Jeezuz folkz! Get a clue! Room was nice. 3rd best mattress ever!
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