Awanoyu

無懈可擊的服務，晚餐和早餐意想不到地美味和豐盛，吃得很飽很滿足。室外白骨湯不算很熱，勝在可以和家人一起享受，和欣賞白茫茫的雪景。如果再來還是會選擇這裏!

我們是從松本過去的，直接在松本車站買到白骨温泉的票，2000多日元，先坐火車到新島島站，下車就有接駁的巴士，坐到酒店門口下車，很方便。 酒店有年代感，但很乾凈，尤其温泉有特色。 早餐晚餐都很好，在這樣的山裡有這麼好的餐食還是挺感動的！為我們服務的小夥子田上熱情周到，笑容感人！ 酒店居然有會説中文的小夥子小徐，幫助我們解決了很多問題。還有一個服務員幫我們預約了出租車，非常感謝！ 酒店各方面都很好，希望還有機會再次入住！

來之前看評論區看得我好忐忑，這種深山的泡湯旅館有這樣的服務和品質很不錯了。 本來預訂的兩天，後來又直接跟酒店續住了一天。 湯泉非常舒服，天然温泉水裡面有些沉澱物很正常，露天温泉有點樹葉也沒什麼問題啊。 餐食非常不錯，反正我一個人是吃不完。 整體來説非常不錯，另外我續住那天正好下大雪太棒了👏

從未體驗過如此優質溫泉品質，早晚餐都很別緻，是很好的泡湯秘境，剛好遇到台灣員工徐桑，非常親切服務周到，下次還想再來

太喜歡這家旅館⋯尤其是他們的室外大眾湯⋯太迷人了⋯白骨溫泉配上雪景⋯讓人心曠神怡⋯是我目前到日本自駕旅行心中第一名的旅館⋯我想再不久我會再次造訪此地

酒店很不錯👍温泉有特色，晚餐一級棒，服務也很好👍

Lovely experience and onsen. I went with family and it was our first time visiting an onsen, and the employees were extremely accommodating to us. The scenery around the hotel is mountainous and peaceful. It was a little fancy for our tastes, especially the multi-course dinner that we weren't used to, but the onsen bath was an amazing experience. The outside onsen water was about body temperature, and the inside tubs were warmer. I went in the onsen a few times, at night and during the day, and both times it was beautiful and relaxing to observe the landscape while soaking in the milky water. There was a great ambiance in the hotel, it was very soothing and the futons were comfortable. The breakfast was delicious and they had self-serve coffee after breakfast. We stayed two nights which felt like a little much, and I think one night would have been better.

We came here because it was the only outdoor onsen we could find that had mixed gender bathing. I had the impression that it was "towel-optional" for ladies, but another female (Japanese) guest rushed over to me when I entered the bath with just a modesty towel and ushered me back to the changing room to get a proper wrap around towel. Then when I came out with it, she pointed out that it had snaps along the top to make sure the towels wouldn't reveal anything, and actually snapped my snaps herself. She was kind and motherly about it - not rude or aggressive. Still, people thinking this is towel optional should be aware of this expectation. I was not aware that there is an annex where couples can enjoy the time together. They had convenient parking and helped us with our bags. Little to no English spoken. The stay was a gift for my husband who had never been to Japan and loves seeking out wild hotsprings in the US. So, the room and the kaiseki did not disappoint. The bathing while beautiful was a little akward. And we would have preferred to have our meal in the company of others, especially since we had no idea about what we were eating. I don't think it's so difficult these days to run a menu through a translator program and print it. So, I'm glad we experienced it. It was far and above the most expensive place we stayed in Japan. For any further visits, I think we'll look for a place outdoor private baths.

Traditional culture. Relaxing and quiet stay. Nice spa. Good service.