tashaaa1
19 października 2024 r.
We stayed at the Riu Palace in October 2024, it's easier I think to just summarise the pros and cons to this property. Overall for the price it was definitely worth it. It did not come with the luxury price tag so you can't expect luxury when staying here. Firstly we stayed in the elite club room, I think it is worth the extra money for this, as you get an extra bar, snack place, restaurant, along with late check out, room service and another pool you're allowed to use with cabanas. Although this pool is very cold and not heated like the other. Anyway here is a summary. Pros Good location - Although the beach on the hotel is very windy, if you come out of the hotel on the beach and turn right onto le morne public beach, the wind almost disappears. Very clean - rooms cleaned daily and they're always cleaning up all areas of the hotel Food is plentiful and lots to chose from If anyone from the joining turquoise hotel tried to come into the palace they were swiftly sent back Hotel is truly 24/7 all inclusive and adults only which is actually very rare on the island we found after long research, which is why we chose the riu palace. Staff are friendly and always willing to help with a smile. Rooms are spacious and big. There is entertainment at night however, it's very much the same every night, and kids orientated. Premium liquor in the bar areas. Good location for kite surfers. . Cons Mini bar was only topped up when we asked at reception, everytime they told us they should be doing it daily, they never did. We stayed 10 nights and only had it refilled 3 times. Service in the sit down restaurants is very slow, and they run out of food in them. Riu turquoise guests and kids can get in easily to the palace hotel, although they do get told to leave, they do come back as it is the better side of the hotel. The snack bar by the pool served the same food everyday with no change. The beach that the hotel has chairs on is very very windy and cold, and you can hardly swim in the sea by the hotel, you do have to walk to the public beach round the corner. Only the main swimming pool seemed to be heated, all the others were very cold. Sometimes there was no one serving at the coffee bar, which made waiting times a bit long. You cannot book the restaurants on the app, it does not work, you have to request bookings at reception. Trying to use the app is a waste of time. The gym is very small and had equipment broken There wasn't much entertainment or music around the pools so there wasn't much of a vibe, it was pretty quiet. . . So overall we were happy with the holiday for the price we paid, but I wouldn't go here expecting luxury.
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