Diana Elias
18 stycznia 2023 r.
when I saw the photos on the ******* app, they look great and is the reason why I considered this hotel in the first place. The place looks clean and modern. The reviews seem promising as well. But none of that is true! Do not let the positive reviews nor pics fool you! Once you arrive the parking is limited and tight. The elevator is small, dirty and takes forever to get to you. Once getting to your room, it seems ok. Until you’re ready to go into bed. The sheets were disgusting. There was a big light brown stain on the bed (I don’t want to know what it was) it kinda of resembled a grease stain or something. There was little hairs at the bottom of the sheets with some sand. We went downstairs to the lobby to inform the clerk. When we approach him he is on his phone and looks annoyed already as if we interrupted him. We proceed to tell him about the sheets and he just says oh so you just need clean sheets? We answer yes and ask him if he can check them out and if he can send someone to change them. He was quick to say “oh no that’s not necessary, just leave the sheets next to your bathroom door” we are in stunned by his response. We go back upstairs with the clean sheets he gave us but my father was not content with the services so he goes downstairs and explains how disgusting the sheets were. They both come upstairs and he finally takes a look at the sheets and agrees on how grotesque the sheets are. He switched us to a different room but even that room was not that clean.
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