Motel 6 Medina, Oh - Cleveland

The audibility is high in the room

Very clean

The room was unheated when I arrived. The heater was located half way up the wall and blew hot air up. Room remained cool most of night. Only one blanket available, which I doubled.

one room had no heat adjustment. second room had no microwave. readily hear people walking around above you. bathroom was whistle clean. no coffee in the room. was difficult to find as the motel 6 six was NOT illuminated or functioning. after a long day this was ANNOYING. coffee in the lobby stopped at 10:30 am. probably won't be back to this facility. super 8 around the corner was nicer and quieter. but, what would you expect for 52 bucks ? the answer is not much.

Im in town for a job and decided to come back and stay a second night. They put me in a different room on the third floor, pretty sure its a handicap room...I requested a non smoking queen room. I would of preferred them to save this room for someone who needs an ada room. The heater in this room is a lot better and quieter. I tried to close the shade and the stick on the end fell apart in my hand. Its not as clean as last nights room; there was a white powdery substance stuck to the floor in the corner of the room. I turned the water on in the sink in the bathroom and had to leave it run for five minutes til the water went from brown to clear. I thought that was a little weird. Bathtub still didnt have a plug for it. I think these rooms need to be cleaned better and some of them are in need of updating seriously bad.

Some of the lights in the room didnt work. The tv channels skipped a lot. The heater unit is very loud and the room was freezing when I checked in, it took a long time to warm up. Room could use some updates. Has small fridge, no microwave. Shower tub combination, no plug in the tub. Shower looked like it was rusting around the edges. Showerhead is like a mister when the water is on, water is hot but the pressure isnt that good. Maybe if they upgraded to normal shower heads it would be better. Room was very clean, bed was a Medium firmness. Pillows are flat as a pancake, not comfortable. I like that it is hardwood floors being that i travel with to service dogs. Lots of dining options close by. It was pretty quiet in here most of the night with the acception of someone vacuuming the hallway at 6pm. Staff was very friendly.

The gentleman at the front desk tonight was excellent. He really knows his job well and it shows.

First, I was put on a do not rent list for the hotel because I complained about the following: 1. Asked for another pillow: told to call back in 5 minutes.. 2. No shampoo or conditioner. You had to buy it via their vending machines. 3. The room phone did not work at all!!! 4. I requested an office chair for the room. 5. Asked for housekeeping. Never received. 6. I had to call and work with their WIFI team to restore the WIFI for the FULL 2nd Floor. (about an hour of my time). Front desk would not respond for my request. I was ignored on each of these requests. The final straw for me was the report of cockroaches in the building. I travel the world over and have never had such a horrible experience. Being ignored was the way they operated. Mia the housekeeper was the best and resolved many of the issues when management would not step up... or even write notes when service was needed. And to think I was the one that cannot rent a room at this Motel 6 again in the future. Like I would

Be nice to people then they will come back with the way i was trearted i will go somewhere else