First off we had to way an extra hour and a half to check in because they were busy that weekend. Just to check into dirty rooms. The shower and toilet seat had hair from previous guests. The coffee maker still had the used coffee pods left in it. The sheets definitely hadn't been changed it was still make up on the pillow cases. The iron board was soaking wet for whatever reason. There was a alarm clock that didn't work so the only way i kept up with the time was from my phone. We had a phone without a phone cord which didn't make since. Then the smell in the room was funky. The breakfast was horrible. I even explained my guests and i worked at a hotel so just give us clean linen and we could've cleaned the rooms ourselves, which they told us No... We were told that we could gladly find another hotel and believe me had the other hotels not been sold out we would have. I've never known an establishment to speak to there guests in this manner.
Przetłumacz