Oaklawn Inn

Reservations definitely not guaranteed. I’d made a reservation months in advance for a wedding weekend and was thrilled to get the last available room. I’m sure if we’d actually gotten to stay here my review would be much different. Instead months later we received a call telling us our reservation had been canceled because they were renting the place to a group. No apology, no sense that they cared at all that they’d just left us scrambling to find alternative accommodations. The website does show the whole place can be rented. What it doesn’t say is that they’ll opt to do this even when all rooms are booked. Of course that would be bad for business, but so is deception. I was then asked if I wanted to rebook at another time. I didn’t need a reservation at a later date, I needed the one I had! Why would I choose to do so after she just left me in the position I made sure to avoid by booking early. I don’t enjoy writing negative reviews, and this is no exception. In fact I rarely do. But I felt people should know that a reservation here means virtually nothing. If your date isn't flexible, have a back up plan or you may find yourself staying at a roadside motel instead.

Oaklawn canceled a reservation I'd made months in advance for a special event. The explanation; they'd chosen to rent the place to a group instead. I'd been so excited to book the last room. No apology, no sense that they cared at all about me or the several others they canceled who'd booked even earlier. No help or suggestion for a last minute alternative accommodation. It felt like they chose a more lucrative deal when already fully booked and had no problem leaving those of us with long standing reservations completely hanging. They then asked if I wanted to rebook at another time and offered no compensation for the inconvenience created. Why would anyone chose to do so after being treated in this manner! Seems very short sighted from a business stand point and the exact opposite experience from what lures you in on their website. It seems at this place money does the talking while the reservation & the people attached are sent walking. If I could've given a 0 or less I would've. That's what I was left with, zero, zip, nada and a last minute search with pretty much the equivalent in available accomodations thanks to Oaklawn. And I very seldom write reviews, much less negative ones. A duped expected to be customer.