I chose this hotel for seafront, soundproof and 4 star service. I got the seafront room, but not the rest. The receptionist upon arrival was so aloof and could not describe well breakfast she just said it was small, but later on my last day, I saw there was hot choices, she did not explain how to use the parking code. I had specifically asked for a quiet seafront room on top floor to not have to hear loud women walking in heels (inconsiderate). I got a small room, kind of cramped, they had 4 chairs for a small room. The balcony was the best w/AMAZING views. So wonderful to just sit in the sun and hear the waves. So the room was next to the elevator motor, so it was impossible to have a quiet night sleep when I could hear every time someone used the elevator at 23:30, 02:30, 05:30, 06:00 all day. It was terrible. When I complained at the reception to ask for another room, the lady with red hair was so rude and just kept saying that the noise was impossible and nobody ever complained before. Then apparently there was no other room, but from my balcony I could see rooms below were not being used. This was NO 4*STAR SERVICE! Instead simply excusing them of the noise and disruption, accommodating a guest staying 3 nights, the lady was just rude and said they would send someone to fix the noise, but it was not fixed and she just kept making excuses. The fitness area was kind of creepy and after seeing that, I don't know how clean the jacuzzi might be, so be careful. Other than being seafront, this is definitely not a 4* hotel and overpriced.
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