Old Hall House, NEC

Had a Fantastic stay here on Easter Bank Holiday,modern pod with plenty of space and amenities. Will definitely be coming back!

At the last minute we had to book accomodation for Crufts and stayed in one of the small glamping pods. It was just my daughter and I and it was just perfect for sleeping in. Any longer than two mights would have needed something bigger but it did the trick.

Hi, my stay was only for one night however you left a lasting impression on me, lovely place, spotless room, nice eateries close by, the other 3 people in my party all felt the same and I have no doubt I will be back again.

Love the cabins, really cute for a night or two away. Staff were friendly upon check in and out, and we didn’t realise breakfast was included so that was a nice surprise. We were expecting basic considering we had booked the basic cabin but it was still lovely and cosy, though the bed was uncomfortable. Wash room facilities were kept really clean, and despite being shared didn’t see or bump into any other visitors at all during our stay.

Great quirky place, excellent on site restaurant. Comfortable beds. I would stay again.

Great night stay in Jill (POD) very comfortable and clean . Everything I needed

The welcoming area upon arrival has a door that you can't see the staff behind so you have to ring a bell and wait. Not very welcoming when you hear the staff chatting behind the door before they come and welcome you. It was dark outside and so finding our accommodation once given the key was very difficult as you weren't escorted to the accommodation. Thankfully we had a torch with us to assist our direction. No info was provided on the Wi-Fi availability at checkin. We suggest a one page sheet is given to all guests covering all the various points like heating, Wi-Fi and meal times and restaurant location. The note inside the cabin re switching on the hot water was misleading. We had to revisit the checkin staff to ask where the switch was. We advised the staff again the next day of this and they said it would be updated as they agreed it was incorrect. As for the bedding, the mattress was atrocious, you could feel the springs coming through the top of it. There were stains on the mattress. No mattress or pillow protectors were provided. Nor were any additional blankets provided incase it turned really cold during the night and the panel heater wasn't sufficient. The TV remote needed a through clean as it was disgusting with grime all over it. On the positive side, the food in the restaurant for both dinner and breakfast was lovely and the staff were responsive and engaging.

Had an absolutely wonderful experience staying here. The staff were extremely helpful and friendly and always willing to go the extra mile. The cleaning staff had folded my clothes for me whilst I was away and made the room extremely clean for each return after working during the day. I personally had bothered every bar tender to make me a Moscow mule (in which I had learned is not commonly asked for in the UK) and every time they were very willing to work with me and make it happen! I will be staying here again!

This is an old property so do not expect all mod cons. Big old 4 poster bed which was comfortable. We booked for 2 adults, one child but when we arrived at 21.50 hours we noticed there was nowhere in the room for our 14 yr old to sleep. We dashed down to the bar staff who book you in when arriving late as we knew they were leaving off at 22.00 hrs. Thank goodness we caught them or we would have gad nowhere for him to sleep and noone to ask as all staff dusappear at 22.00. Theyy had overlooked the booking and the bar staff gad to then find us another room. We were moved to another room with a sofa bed. The room had not been cleabed for some time as there wete cobwebs on the furniture and a pair of trousers under the bed which were also full of dust so had been there a while. The remote for the tv was broken. We slept ok although the room was really hot so had to have window wide open all night. Breakfast was a cooked breakfast which was lovely but not gluten free so I had mine without the bits I couldnt eat! They did have gluten free bread but needed guidance on cross contamination. No healthy options for breakfast jut this was ok for us. Beware when arriving that you need to turn into the conference centre driveway to find the old hall. This is not marked as being there.