Ryo Kan

The location of the hotel is fantastic. However, the room got extremely hot at night, and even with the fan, pushing the air onto the balcony it was hard to control the temperature. Otherwise, the staff were fantastic overall. The beds were comfortable and the washrooms and the showers were clean and modern.

The place was really nice and super clean. The staff was extremely helpful. The only thing that sucks is there’s no air-conditioning.

We booked a 6 night stay for a vacation in CDMX and had a horrible time at this hotel. There is no privacy - the windows open up to the lobby/guest areas, and also can see into another room if the blinds are raised. Our bathroom was connected to another bathroom through a balcony! So you had to keep it locked at all times. There was no air conditioning - our room was typically 10-20 degrees hotter than outside - if you opened the windows/ bathroom balcony door for air - you hear the lobby sounds and lights, making it hard to sleep and have to fear someone coming in from the other room. So physically the rooms aren't setup to meet basic hotel standards. The service wasn't great either. Room has opened containers in the refrigerator when we got here. The safe didn't work - didn't have batteries. The only fan in the room had a water cooling feature - but when you turned it on, gross black water came out - looks like it hadn't been cleaned in a long time. We asked for an iron - and they brought one but no ironing board. We ultimately booked another hotel after one night - and they were only willing to give us a one night refund.

We booked a 6 night stay for a vacation in CDMX and had a horrible time at this hotel. There is no privacy - the windows open up to the lobby/guest areas, and also can see into another room if the blinds are raised. Our bathroom was connected to another bathroom through a balcony! So you had to keep it locked at all times. There was no air conditioning - our room was typically 10-20 degrees hotter than outside - if you opened the windows/ bathroom balcony door for air - you hear the lobby sounds and lights, making it hard to sleep and have to fear someone coming in from the other room. So physically the rooms aren't setup to meet basic hotel standards. The service wasn't great either. Room has opened containers in the refrigerator when we got here. The safe didn't work - didn't have batteries. The only fan in the room had a water cooling feature - but when you turned it on, gross black water came out - looks like it hadn't been cleaned in a long time. We asked for an iron - and they brought one but no ironing board.  We ultimately booked another hotel after one night - and they were only willing to give us a one night refund.

It was a nice hotel but there is no air conditioning or heating in the building. Our room averaged 77-80 F even with the fan they gave us, even at night. For this reason alone I would have to give it two stars, otherwise I would have given the place a four start rating. The service was good, breakfast was nice, staff was friendly.

Great option if you like small hotels. The neighbourhood has good dining options, the room is well equipped with smart app functions and there are spa services in the property as well

After a week of sightseeing in Mexico City we needed a day to relax and recuperate. We found this beautifully designed Zen boutique hotel that offered massage and a day pass to soak on a rooftop Onsen. Our massage therapists were very skillful and professional. Afterwards, hot tub soak with oils and herbs. Our masseuses brought endless hot tea, yummy sushi for lunch. Our time there felt like a sweet trip to another place, out of time. A memorable experience

its an interesting idea that just doesn't work. Japanese zen managed by non Japanese. there is no common area other than the general area where the entire staff hangs out all day 24/7. it also serves as an echo chamber. regardless of how beautiful the weather is, the breakfast area, only place to be beside your room, gets no air or breezeways whatsoever as it is entirely closed in. when I arrived my room had no toilet paper, a rather basic service for most hotels. no water bottles or easy access to.. apparently the owners are fascinated with high tech, as all window shades light doors function only with it. cute but not functional if you don't share their interest in all things tech. the staff seem like very nice people btw. if you leave the building you cant get back in unless one of them buzzes you in. use this hotel only as a last resort. way overpriced for the what they provide.

Ryo Kan came as a delightful surprise via a hotel booking app. I'd been expecting to stay elsewhere and booked a room at the last minute for 2 nights. When I arrived I was warmly greeted and immediately got my key even though I arrived 1.5 hours before regular check in. I didn't opt to spend time in their adoreable rooftop jacuzzi/onsen, but i was able to book a massage and it was excellent (not too soft, not too hard, a cut above alot of massages I've gotten in past). Everything in the room is automated via touchscreen, which isn't nearly as impractical as it sounds and is actually quite fun! They were very accommodating overall and my stay was excellent. My only minor complaint would be the water pressure, but this is very often the case in mexico city! A really nice, restful stay.