Hotel Escala Siglo XXI

我們訂的價格大概600人民幣一晚！到的當天是晩上了，入住時希望提供高一點的樓層被拒絕，給了206的房卡，鑰匙的那種！ 房間設施非常差，如國內一百元以下的旅館！床單，枕頭套是發灰的白色！ 被子是陳舊的黃昏色的毯子！外面罩上彩色的床單，實際比圖片差多了！ 洗臉巾和浴巾也是灰白色的！ 浴缸是個大大的圓形凹式設計，配上花燈，怪鬼藝的！佩服他們的眼光啊！ 整個房間的燈光很昏暗！衞生間的燈用了一晚，主燈就壞了！ 最倒黴的事，房間無隔音效果！早上外面賣東西的聲音以及早晚的馬路上的聲音，無阻擋的傳入！第一晚後和酒店溝通，換房間或退後麪的房費，都被拒絕！攜程也幫助溝通都是無效，因為我預付了五晚的費用！  第三晚上的時候，我們實在受不了了。晚上11點多了，樓上的電話聲音，笑聲等非常大，再加上外面的聲音，真是讓人無法入睡。再和前台溝通，開始時，他們一口説就是沒有房間，後來被我們逼得換到506，實際上是有房間的。且506房間的設施會好一些，地毯也有的，當然用品還是一樣的，非常差。以為總可以安心睡一覺了，結果空調不知怎麼的，大約每隔半小時左右發出刺耳的聲音再停掉，問題是我們沒有開空調，怎麼也找不到問題點。可能是隔壁開了空間，線是連接着的，每半小時工作一下，就會發出非常大的類似報警的聲音。一個晚上沒有睡覺，最後終於逼得老闆受不了了，將餘下的2晚房間退我們，讓我們走人。 在外國人眼裡，總認為中國人是比較軟弱的，可以隨意拿捏的，故給你最差的房間又能如何？結果我們和前台用英語以及翻譯器西班牙語大吵了一架，讓他們懷疑我們根本不是中國人。不管如何，強大的祖國是我們的後盾。 他們有個負責維修的大叔，會講一點英語，人還不錯！幫我們換房間拿行李，告訴我們一些線路！我還給了一百墨西哥幣的小費，中國人是友好好，但也不受氣！

早餐再精緻ㄧ點，咖啡太淡了，不然買咖啡機，就更棒了

Spacious room with attractive furniture. Good price. 15 minute drive to airport. No heating or A/C. I would stay there again.

For the price it is absolutely incredible! Feel like I've found THE hidden gem in Mexico city. Beautiful room, huge window with view and natural light, extremely spacious, quirky original details from the 1950's, excellent wifi, supercool reception staff - not one issue or drama, housekeeping second to none, room service, restaurant with great prices. I originally booked for one night - not expecting much but extended my stay to ten days. The reason the price is so reasonable is the location is not a popular one but you have everything you need in walking distance and the tourist hot spots are very short and inexpensive taxi/Uber away. I'm a grumpy middle aged man who is generally not easily pleased and rarely bother with reviews but this hotel is exceptional, so I couldn't overlook this opportunity to rave about it.

I liked the decoration in the rooms and the staff was very efficient

Stuff has no clue what’s up with costumers. I almost paid twice for one night. They put us in and asked to get out from the room

Be careful of Management. On entry to hotel manager attempted to switch me to a smaller room trying to give me the impresión I would be saving when in reality I was not saving money, but instead be taken for a fool. CAUTION TO WHAT YOU ASK FOR!

I’d be careful of management, if given the chance the will try to bill you twice for things you have already have paid for. Then, you get what you pay for. Beware of area, which pron to theft and pan handling.

Rooms were spacious and clean, Wifi was ok and the staff were very friendly and accomodating