Amerihost Inn & Suites - Mexico

False advertising/bate and switch. Called and booked a room with a military discount for a military ball on12/2 when we got there, no room was reserved for us and forced us to log into ******* to reserve the room for a discount, but we never received the discount. When we went to our room there was already somebody staying there!!! When we went back to the front desk the woman said it was a couple another employee is allowing to stay there for free! This is all as the front desk woman was attempting to bake a cake in a toaster oven witch she burned while we were standing there. The next morning we found out there would be no breakfast available which they still advertise. It wouldn’t have been an issue if there would have been some place open at 7:30 am to eat at. When I called a couple days later to ask to speak to a manager the woman I talked to said he would call me back. I gave them a couple weeks with it being Chris**as but no return call…… shouldn’t have been surprised with the experience we had!

Very out dated. Smells like cigarettes everywhere..pool still down waiting for an inspection. At least its cheap!

The staff is extremely friendly and helpful! The hotel well win any beauty contests, but it is a comfortable place to lay your head for a couple of nights.

They advertise a free continental breakfast and have absolutely nothing. When asked they were saying it was due to Covid (apparently they have not got the memo the pandemic ended). They advertise a pool and hot tub yet they claim it is closed due to repairs (A guy staying there told us he stays there often and it hasn’t been opened for months) The computer in the lobby doesn’t work and is covered in dust. Finally we stayed for three days…they NEVER cleaned the room and we had to beg for fresh towels. We might as well slept in the car at a truckstop.

The only thing good about it was the price. The bedspread had spots on it. There was no toilet paper in the room, I had to go ask for some from the front desk. A small side table in the room that was glass was covered with fingerprints. The desk in the room was all sticky. I pulled out a chair to use the outlet behind it and there were cobwebs behind the chair. I picked up at least five or six dead flies laying around. The website said they had breakfast, and there was even a counter in the lobby that had a sign breakfast bar over it, but when I went to check out the breakfast, all they had was coffee and it was barely hot. The television didn’t work, but since it was late in the evening, when we got back, we didn’t even bother asking the front desk for help. The pool was out of order. The bed was ok, but that’s it. The linens were really dingy. Just not a good experience overall.

Very sad as I heard from local residents this property was very nice, clean and a lovely property to visit. Now, the complete lack of pride or caring about this property is very sad. The entire property is run down, dirty and dilapidated.

Booked NON smoking 2 queen beds - upon arrival driving 20 miles farther north of our destination they try to put us in a handicap King room - only available is smoking with 2 queen beds. Floors discussing, no fitted sheet just a flat sheet, comforters all stained - door to room barley shuts Half the lights don’t work and the outlets to charge don’t work! Very disappointing and frustrating

Not the best experience. Husband and I traveled to Mexico Mo for a wedding I was in and when we stayed at the hotel, there were bugs on the wall, the sheets were dirty, checking in/out was sketchy. Overall I wouldn’t stay here again.

The hotel is disgusting. Burn holes on sheets. The sheets and towels are hard and look tan from stains. I put my sunglasses down on the night stwnd and in the morning they were sticking to the night stand. Dont stay here.