Both of our beds were infested with bedbugs, and when we went down to confront them, they said they’re probably just insects and that they’ve never had bed bugs before, but looking at their reviews, loads of other people have had bed bugs and were told the same thing. So they definitely have had this problem before (so lied to us). They also said they had a biologist in and confirmed it was not bed bugs, however we have lots of proof of the bed bugs, and they also said this ‘biologist’ cleaned the beds, but the next day they were all still there, if not more of them. We know for a fact that there was never actually a ‘biologist’, especially since it was a lie that they told every other reviewer who had the same problem. They have now been ignoring our emails. AVOID
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