The hotel is fine, but I’d rate it a 5/6. The hotel itself is pretty and a good location. We were in town for a wedding and arrived to the hotel at 4:30 with a rehearsal dinner starting at 5 pm. Our room was not ready, and no one seemed to know why. We tried the restaurant one time during our stay but a chicken Caesar salad, and soup took 45 minutes so we never returned. There seems to be staff at the hotel (always 3 or 4 at the front desk) but no one seemed interested in actually servicing guests. The valet service took 30 minutes as well. By our checkout day, we had no clean towels or toilet paper left, this was for 3 people. We had a great weekend but when it came to service of any sort at this hotel, it was very disappointing.
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