Avalon Springs by Dream Resorts

The staff are really friendly and professional. One of the best services I’ve received. The pools are not as warm so not really ideal for the heart of winter. Loved the kids friendly activities . An overall beautiful and relaxing experience! Will definitely be back.

They certainly redid the outside pools and this is beautiful, however the hotel is most definitely not upgraded at all and needs it. The rooms are old and shabby, old worn carpets, linen quality is poor, sheets did not even fit the bed, the aircon is so old and noisy we were unable to use it during the night for warmth on a freezing cold stay in winter, there was no other heating. The room needs repainting, paint scrapped off the bathroom door let alone patchy walls, chipped floor tiles in the bathroom, lighting is poor. This is a 2 star hotel in my opinion, not 3 star. The indoor pool used to be an adults only sanctuary, this is now overrun with screaming children splashing and making what was a relaxing spot away from the main pools unusable. The bar/lounge did not even open although they advertised a warm fire in winter etc. The hottest pool was only 33 degrees, that being the unusable indoor pool, not the 36 degrees as stated. This makes a big difference in winter. We have being coming here for over 20 years, sadly we will never return as we have watched the hotel itself run down further and further. It is such a great pity that no attention was given to the hotel itself or your long standing guests comforts in the hotel. Everything seems geared for the time share and day visitors.

BEWARE It's NOT HOT at all All baths were FREEZING COLD . Chemical water Very disappointing as it was an expensive booking and I demanded a refund We left BEware of Montegue accomadation It's dilapidated and looks like skid row Don't be deceived by the images on their web

Such a disappointing day visit. I had the idea that the space was suppose to be a space of quiet, healing and solitude. Except it was filled with holiday makers jumping, splashing and talking very loudly - which is fine, but for me healing waters from the mountain equals tranquility. The water was cold and not warm and we spent no more than an hour there. Such a huge disappointment as the space is old and outdated. I will unfortunately not be going again. Not worth the money spent unless you are looking for a space to be loud and unaware of your surroundings.

Everything was top notch except sleeper couch was worn due to wear and tear. Staff friendly and helpful willing to go the extra mile. It's peaceful and the perfect place for a family getaway. Lots of things to do and convenient stores close by should you need anything

I am generally not keen to stay at Resorts, but this one really surprised me! First: the friendly staff. I have often visited places where the staff are friendly, but usually, you get the feeling that they were instructed to be nice to guests. Here it was not so. You picked up an atmosphere of joy and happiness with all staff all the time. This really made our stay so much more pleasant. Second: the facilities. So clean and spotless. What made this more amazing is that they just reopened after a devastating flood, and you can not see a trace of evidence of it. Finally the rates were more than fair for the good standards we experienced. Highly recommended!!!!